06-30-2021 05:48 AM
Recently I am having a problem leaving feedback for some of my Buyers. This is on two different desktops and a laptop.
The problem seems isolated to Buyers who purchased one or more different items from me in one transaction and then left me positive feedback for all the items, all at once.
The error message I get is something like "we're sorry we're having trouble saving your feedback".
This has been going on for weeks.
I'm using the Seller Hub.
This is happening in my one eBay store and my employer's eBay account (not a store)
Any thoughts?
Solved! Go to Best Answer
06-30-2021 06:08 AM
See this thread for some possible workarounds involving an alternative method of leaving feedback for multiple orders:
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Can-t-leave-feedback/m-p/31970370#M86543
You may be able to leave feedback using this link:
https://www.ebay.com/fdbk/leave_feedback
06-30-2021 06:01 AM
I am having the same issue. For me it is also buyers who have purchased multiple items that were combined into one invoice. I am unable to leave feedback regardless of if they have left feedback for me.
06-30-2021 06:08 AM
See this thread for some possible workarounds involving an alternative method of leaving feedback for multiple orders:
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Can-t-leave-feedback/m-p/31970370#M86543
You may be able to leave feedback using this link:
https://www.ebay.com/fdbk/leave_feedback