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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Technical Issues

I dont know whats happening, but every time i try to list my item, i recieve a message " eBay LogoWe're having some trouble right now" im a new seller to ebay pls help me with this problem.

Dude markdown not working

I've been sitting here 30 min

Something went wrong It's not you, it's us. Go back and try again

When trying to leave message to seller, it tries something for a minute or so, and then displaying Something went wrongIt's not you, it's us. Go back and try again.When pushing back -button, it tries to contact to my.qa.ebay.com -page. I believe this...

Resolved! Items with no watchers yet offers can be made to invisible buyers?

Today I have some odd glitches(?) on some of my listings on this account but not my other selling ID here. On this account I have 2 oddities happening:1) System is telling me to send offers to buyers on items that have no watchers. I just tried sendi...

checkout not working?

I am trying to place and order but can't get Checkout to work. Anyone else?

Unable to complete transcation

Changed payment methods still not accepting payment. Very frustrated

Buyer unable to select multiple quantities

Buyers are unable to increase the quantity. The drop down arrow to increase is gone. Also, in Selling Preferences, I have it enabled to display "More than 10 available". Instead, it displays the full quantity available

Member Collection Options Removed. What good is it now?

With all the problems on the site to work on, Ebay has apparently decided to fix one which worked great. Now that all options ability has been removed from Collections, what is the collection good for? I can't add any new items to an existing collect...

eBay Customer Support has placed the case on hold until Dec. 1 to allow time to provide additional d

I opened a claim and eBay has put my case on hold, they told me that I will receive an email requesting further information for the claim, but i havent received anything yet... Meanwhile the seller is contacting me from outside the claim, saying that...

Ebay Please Fix The Mark Down Manager it's 4th Quarter!

I have called Customer Service several times regarding the problems with mark down manager. This morning a weekend sale was supposed to end at 6 a.m EST. At 10:30 a.m the sale was still showing active. Finally at 11:30 the sale ended. At 11:30 a.m I ...

Notes to self vanishing again

A few months ago the text typed in "Notes to Self" was vanishing, then it was working again, and for the last few days the text has been vanishing again. This seems like something easy get right: save the text to the database. If there is a problem r...

Resolved! My 350+ listings remain "hidden" despite being told twice that the matter was "fixed"

Monday (25th) I got an email that my account was suspended because I listed a counterfeit item for sale.Within two hours, I had contacted the manufacturer who confirmed that my item was not counterfeit and he saidthat he had emailed eBay to correct t...

How often is "occasionally" ebay?

WHY do I have to continually 'verify' myself every. single. time. I try to log in? And fgs why are you using the old captcha stuff to do it?

Login security has just killed me.

I don't want any suggestions.. I don't want help..I don't want to fix the problem because I've done everything thats been suggested to me. I sold about a dozen items using 2 different selling ID's that I've used for YEARS and Years. 8 people paid alm...

Only 2 of my 25 listings are showing up in search!!!!

I tried searching with my keywords and on this device and on another that I am not logged into and only 2 of my 25 listings are showing up! HOW ARE THINGS SUPPOSE TO SELL! Totally losing faith!