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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot create new listings

Have tried for several hours now to create new listings on my account. Keep getting a "Well, this is embarrassing" message. Each attempt tells me to select international shipping option, which I have already preset.

Can't update adverts or put on.

Keeps coming up with 'There is a Problem". .....6 times in a row. I'm getting **bleep** off!

Wrong item title prints on invoice and packing slip?

1) My new listings were created by duplication of existing listing.2) All information in new listing was changed to the new item title, description, sku, etc. and listing information is verified to be all correct for the new items and double checked ...

Tweeting

I can’t tweet my listings? Anyone else have this?

media mail labels

Where did the choice go for media mail label with ebay shipping labels? My book is ready to purchase label (book, listed in Book category). I see a few having problem besides me.

Ebay is not recognising the $1 Final value fee offer

Ebay is charging full commission despite items being subject to $1 final value fee promotion. The problem is exascerbated by the new payment system where they take the fee before sending to bank account. Online help is incapable of understanding or r...

There was a system problem. Please click OK and try again later.

This started yesterday morning when I try to list multiple items at once I get this error and cant pull up specific information on an item in the mas-posting screen. I can see the titles on the left side of the screen but the right side just spins.I ...

Re-filling out all the Item Specifics AGAIN?

Ebay, ebay, ebay..... I cannot even keep count of how many times I have filled out the EXACT information I have done over and over again in the clothing category. This has to be the 5th or 6th time I have done so. When I list an item, I fill out ever...

Checkout not recognising I've signed in to Paypal

I've tried this on Edge Chromium, Chrome, iOS Safari, and the iOS Ebay App, we're talking over a dozen times between them. Same thing every time - I select 'paypal' as the payment method, go the process of signing in to Paypal (password, 2FA, extra s...

Can’t change mailing rate on label

Can’t change mailing status on shipping label from priority to media rate

Cannot search from the saved searches list

I recently noticed that there is no option to actually search from the saved searches list.The only options I have are to delete or unsubscribe.

App issues?

Anyone having issues with the app not allowing shipping or ability to edit certain sections like handling time? On both my iPhone and Android phone having the same problem.

Not able to file a case

Hi, I recently returned a laptop but the seller refunded only 50% of the price. I am also not able to contact the seller. When I try the page says the seller is not able to respond to your question. When I click on open a case and then fill in the de...

Bulk Listing Editor not working

I have been trying to remove 2nd categories from my ebay listings and it doesn't take after making the submission and saving. Do you know a workaround for this issue? Thanks