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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Activity Summary Page totally blank

My activity summary page is completely blank - even while selling an item. In the past, there was always "something" there. Please advise.

PO charging customers for delivery

Is anyone else losing business because the post office has recently been charging customers to pick up their packages? The problem is with first class. I've been shipping since 2010-but this issue just started in March of this year. Ebay allows first...

Resolved! Custom Links on Seller Hub Vanished

On 2 different selling accounts checked on 2 different browsers. All of my custom shortcuts are missing from my Overview pages. Can we get these restored brian@ebay tyler@ebay? I'm not the only one affected according to this post by @mb300e4m on the ...

Updating company details

I am trying to update our company details and I have got to a page where I am getting no where as I get a circle spinning - what do I do

Getting 'Access Denied' message as I try to block a buyer and add him to the Blocked buyer List

I attempted to block a buyer from buying from me and tried to add him to my Blocked Buyer List. I am getting Access Denied message. What's happening? This has never happened before. Is there a glitch with eBay today, 6/6/2021?? I experimented and tri...

Problems posting new listings

When I save a draft, nothing happens. The circle with the arrow goes round and round as it seems like it is trying to save it but it does not. I click out of it to resume my listing and only half of what I write in the description is saved. Also lose...

Schedule Listing Start Days of the Week Incorrect

I've noticed over the last few months that the schedule listing days of the week are wrong. See attached. The days suggest listing is starting on a Saturday, but is actually a Sunday. I've incorrectly listed a few items due to this bug.

Trouble Logging In To EPN account

Every time I try to login, it takes me back to login page again. Can someone explain why that is and what is the solution please. I would like to get started asap. Thanks!

Signing in

Can't sign in.saying network error please try again.i know I,m putting in right passwords when I do username route or Facebook route.

Active listings under my eBay not showing.

This occured with the past hour or so (post 5PM EST) The active listings page under my eBay is blank. 31 active listings but not showing any list. All other tabs under that dropdown (ended, unsold, etc..) showing. History and Cookies cleared. VPN tur...

Sports Card Variations

Hi - I have been trying for days to find out what is a fix for this problem - I have called Ebay and check facebook with no help - I am listing trading cards -Do I have to relist ( names , qty, photos etc) over 250 listings (over 2,000 photos ) - Thi...

Does anyone else think Ebay's IOS app is straight hot trash?

The double pause when you add anything to your watch list? The delay when closing anything? How it returns you to the top of your search every single time you go back after clicking into a product so now you'll have to scroll for pages to find where ...

Technical issue

I recently had notifications showing up on my laptop and phone stating I had to add hundreds of recommended item specifics and also needed to add lots of specifics required soon. These showed up on my selling page with the offers to send to buyers. I...

Phone alerts

My Samsung Galaxy 7 use to make a cash register sold sound when an item sold, I received payment, or an item received an offer. Now I get no notification on my phone. I have checked my Ebay notification settings. Any other suggestions?

[RESOLVED] Known Issue: Some Sellers are seeing an incorrect Final Value Fee being applied

What was it? Some Sellers were seeing an incorrect Final Value Fee of 12.55% being applied regardless of the category in which an item was listed. Is there a workaround? -This issue has now been resolved, please review further for more detail - What ...