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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Changing account type to Individual not update when link with Payoneer

Hi everyone, I have problem when I try to link Ebay with Payoneer. First I registered Ebay account as Business but I registered Payoneer account as Individual.so I cant connect both account because account type does not match.I already changed my Eba...

Page not found

Keep getting oops we looked everywhere when I try to list something , tried from 3 different devices , very frustrating

Completely Random Shipping Address Appeared on Seller’s End

I recently made a purchase and I just so happened to message the seller after the fact to ask why the shipping would take so long, since we were relatively close, as well as a question about the item. She immediately responded back but informed me th...

Breakdown between weighing & paying for shipping label and the info that USPS receives

I have been receiving many emails from eBay about cost adjustments to my shipping labels made by USPS due to underweight/underpayment. I was just ignoring them until a couple got my attention because they were from recent transactions that I specific...

WE LOOKED EVERYWHERE

Hi Are any other ebay sellers having difficulties amending their listings. Every time i tried to amend a listing which has multiple items i keep getting the same error message "WE LOOKED EVERYWHERE , YOUR LISTING COULDNT BE FOUND"Its not just one lis...

Weird technical glitch, unable to contact anybody in person

Last week I was able to get in contact with a supervisor by phone. This week, any phone number eBay is giving me through "help and contact" is either incomplete, like not enough digits, or yields a disconnected recording. All the old contact numbers ...

Anyone having trouble paying for items in cart

Cant pay for items in cart been having trouble since last night

Problems pain with PayPal

Hello,I Hope I've come to the right place. Can someone tell me why I am having problems using my PayPal on eBay? I use a big quite often and have always used paid with PayPal about 4 days ago I got a message that says eBay and PayPal can't find a bro...

Messages not working

The font and format look completely different. Gives me and error message. I have used Chrome, Firefox, and Edge. Not success with any of them.

sales reports not correct

When you sell on multiple Ebay sites, the sales reports are not correct. I'm guessing that it takes the sales totals from ebay.com and not from the other Ebay sites. The only place where I see the correct monthly sales is on the Ebay monthly invoice,...

International listings can't be seen

International listings CANNOT BE ACCESSED. The "Worldwide" option in left hand column is GONE when a Saved Seller is opened. Listings for sellers in Germany and Malta no longer visible. Whether from Saved Sellers list, in an Advanced Search using the...

Payouts

Is anyone else having problems with when they go to payment there is nothing there except banking info? No transactions, no processing, nothing

Resolved! ask a mentor

I was trying to answer a question on the Ask a Mentor board. There was a box for me to reply. I clicked on it and started to type. The box then disappeared. This happens each time I try to reply. I believe I received an invitation a while back and ac...