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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! ENTIRE MONTH OF TRANSACTIONS MISSING ON ALL REPORTS AND PAID AND SHIPPED ORDERS

There is nothing I can access for the data between May 13 - June 14. I can't see those dates in Paid and Shipped Orders, Tax Invoice detail, Financial Statement, Transaction Report, and Transactions. How am I supposed to do my bookkeeping without thi...

feedback

i can't leave feedback. my feedback profile shows no feedback comments

Lack of Leave Feedback option in display

For two items I recently purchased, the online displays have not included Leave Feedback as an option. Ordinarily that option would appear in my list of orders. I notice that in 2018 this was a problem for a number of people reporting it in the eBay ...

Resolved! Cannot update listing after adding item specifics

I have an issue I haven’t encountered before. I was going through my listings and ebay suggested that I add item specifics which I did on an item. But after updating the listing it came up as an error saying that I need to select condition. The condi...

Resolved! Today's technical issue - Can't log off

Today I can't log off eBay. I just get the spinning wheel and "Please wait." I think it's time that eBay invests in more computing power so that response time is improved and users can log in and log off in a timely manner.

Listing problem~~eBay issue

I hope maybe someone has a suggestion. I use Safari but have worked with Apple, & it's not a Mac problem. I can't upload photos. I've talked with close to everyone at eBay & waited 4 days for someone to get back to me. I was told by a VERY helpful re...

My available free listings(250)does not go down when I list???

I really have no real idea how many items I've listed this month but it remains at where it begun, 250. I know I deleted like 170+ listings at the beginning of the month to try in vain to generate sales and the other day I deleted 3 to alter the ship...

Cart icon

Ebay programmers are at it again. The summary page shopping cart icon is again displaying a quantity equal to one's most recent purchase WHEN EMPTY! YOU CANNOT get rid of it. It even survives browser aborts, logouts, and every other work around that ...

All items shipped with eBay Labels with tracking and insurance on a single day did not arrive

All items that I shipped using eBay Standard Envelope with tracking and insurance sent on August 2 have not arrived. Tracking shows them as being Accepted on August 2. Buyers have asked for refunds and in two case I have sent refunds. Since these hav...

Item Specifics Disappearing

Last night before I went to bed I had 71 Item specifics disappeared. Now I'm up to 75 that are gone. this is ridiculous. I have been noticing random specifics are missing and I replace them and the next thing I know there are more. Where are they goi...

Closed konto

Why have you closed my account ??? !!!!Do not get paid !!!!!! Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay ...

Ebay open online survey link

The ebay open online survey link doesn't work for me. It opens the app, then defaults to home page. Can anyone help?

Is there a problem with eBay? Can't update listing with variations!

Hi, just wondering if anyone else have issues with updating their listing with variations. All I was trying to do was update the quantity on certain items but it's giving me an error message saying there's a problem with the variation.

Contact Member: "Oops! Something went wrong. Please try again later." message for past 5 days!

For the past 5 days the Contact Member process through the Feedback profile keeps giving me the following message: "Oops! Something went wrong. Please try again later." I have put the correct item number when prompted to "Enter item Number" and when ...

We looked everywhere Error

When editing an existing listing and then saving , I get redirected to a We looked everywhere page and none of the edits saved. eBay say this is a bug , but I don’t see anyone else having this issue