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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

International Site visibility

since the start of July my listings are not showing up on international sites, I pay for the international visibility and never had an issue since July, the only change i made was adding in the VAT to listings to comply with EU regulations, i have co...

Resolved! Can't combine orders or input tracking numbers.

A buyer bought four items and I went to the print shipping label screen. The "Combine items by buyer" button was greyed out and wouldn't let me combine the orders so I bought one shipping label and attempted to add tracking numbers to the other three...

having trouble connecting you with an agent

I am trying to contact customer service, but it tells me the following error: i'm having trouble connecting you with an agent. please try again later

Store listings

My store alphabetical listings, that were on the left side of my store page, is missing. Anyone else have that problem? Can't get it to restore anywhere. Have a call into Ebay but haven't received a call back yet.

Where have all my store categories gone

Looked at my store this morning and all my listings by category are gone. Confusion reigns.

Edit button for flat postage rule option missing

HiThere seems to be no edit button for the flat postage rule option on my Manage Postage Settings page (Tried both Firefox and Chrome browsers)Any suggestions, please?ThanksPhil

Resolved! Can only type one letter at a time in messages box

Hi,The last few weeks I have been unable to type into the messages box without having to reposition my mouse cursor after every letter. I have been having to copy and paste from Word which is a pain. Does anyone have any ideas why this may be happeni...

got this earlier

So I just received this while on my COX network router so I switched to my WIFI Hot Spot to log in and show the message. Has anyone seen this before? Where it the error from my server or ebay? You don't have permission to access "http://www.ebay.com/...

I think I found a category bug....

I was listing a Pokemon Sorry Game. I listed it in Toys & Hobbies/Games/Board & Traditional Games/Vintage Manufacture and I was unable to see the listing if I searched for it. I wasn't getting many views, so I decided to try some things to try and ge...

Account Suspension?

We had completed the setup of a number of new ads and then realized we were over the $100,000 limit. To get under the limit we went in and simply reduced the number of available items. When we went to relist, our account was permanently blocked. We a...

Charged 3 times

How do I find the user name of the seller that I used to buy something?

ACCESS DENIED

Does anyone know why I keep getting this message on Ebay?? Access DeniedYou don't have permission to access "http://www.ebay.com/sch/i.html?" on this server.Reference #18.76c2c517.1628180736.297ceba

so.. managed payments.. and still linked paypal

At what point does this **bleep** stop!? I guess when we are forced to weekly payments???? but does it stop there.. why I am still unable to pay for shipping lables with the 300$ you just sent me.. FedEx and UPS labels are still estimted and billed l...

Selling.111 service error

I unfortunately seem to be prompted with this message every time I try to sell an item, so as of now I can’t list a single thing. If I could please get some help on figuring this out.

Unable to list items, finish drafts or copy drafts

When I finish creating my listings and go to click on 'create listing', nothing happens. So, I tried just saving it as a draft and once again nothing happens but at least it shows up in my drafts anyway.Then, when I click on 'resume draft', a message...