cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

On Vacation - Ebay store does not show any items to customers

Hi,

I have been on a vacation and someone from my family just sent me a note that they do not see any items on my eBay store available at all for them to choose the items. I logged in to the account and I still see over 190 listings. I tried to figure out if there was any obvious reason like possibly incorrectly updating all the listings however I cannot figure if a rule has been applied or not. 

 

Here is the URL to my store and I see zero items https://www.ebay.com/str/curiouspeppapig

Has anyone encountered this issue before? If yes, please help out.

 

I have a store membership but cannot figure out how to get to eBay customer service. 

Message 1 of 2
latest reply
1 REPLY 1

On Vacation - Ebay store does not show any items to customers

Did you use the Time Away feature when you went on vacation?

 

https://pages.ebay.com/seller-center/seller-updates/2020-fall/business.html#new-time-away

 

According to your store page, you are currently on vacation:

 

eburtonlab_0-1630277256986.png

 

Message 2 of 2
latest reply