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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ERROR IN ITEM SPECIFICS DROP-DOWN MENU FOR WOMEN'S SIZING! PLEASE FIX!

There appears to be some kind of programming error in the drop-down menu of women's sizes in both regular & vintage ITEM SPECIFICS. I use the menu to add the correct size and various times it reverts to another number then the one I entered. This has...

Resolved! Is the ebay store really not mobile responsive / mobile friendly?

Hello!On preparing our ebay store and listings for the new active-content-free policy starting in June 2017, is it true that the listings can be mobile responsive, but the ebay store will not?We contacted several big ebay template designer companies ...

How to opt out of seller advertising and requests for reviews etc

So far, no way to do it. I don't want to hear what else they have for sale and I don't want to review anything. Searching the discussion forums using the term "opt out" with quotes, gives only results without the term "opt out" in them. So my seconda...

ebay watch list

Watch list is gone on my phone

Unable to respond to messages

I have a potential buyer asking questions about an auction listing that is ending tonight. I have tried to respond twice through eBay messages but the messages are not being sent and the listing still shows as having an active question that hasn't be...

eBay "technical problems/issues"

I like most people can fully understand that problems can arise from time to time. eBay has a "customer service" that is always available, but does not always have the answer. So in order to be fair to all parties; sellers, buyers and eBay support, I...

eBay freezes when looking up for an appropriate category of my item

Does anyone have an idea why the hell if keeps freezing for ages when trying to add a new item to sell?It looks up for a new category item but does never end...Thanks