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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cancelling & Auto Relist is creating Duplicate listings

I couldn't find the tech-issue board so am posting here. tyler@ebay I cancelled a purchase from a customer and the ONLY choice on the cancellation flow was to issue the refund and "Relist for Free" (or something to that effect) ...First, Sellers need...

Ebay spinning, or not loading. Whats up with that?

Cannot pay on ebay.com....DNS issue

Hello, I've been trying for over an hour to buy an item but keep getting a DNS issue when trying to checkout. Does anyone else have this problem?

Cant complete transaction

Accepted a sellers counter offer on item I wish to buy. Click Accept Offer but transaction wont go through as circle on screen just keeps spinning around constantly for hours with no further progress. Tried this on 5_seperate devices with the same re...

Photo uploader needs fixing

Spoke with someone yesterday that told me the photo uploader would be fixed today - it's not. I'll have to put my listings on another site if they don't fix the uploader. What's going on????

Resolved! Couldn't see seller other item

Hi,Anyone know why I can't see seller other item? it appear to be empty.This not only happened on me & it has been quite sometime, anyone has any clue? Thanks

How to delete my debit card registration on eBay?

When I go into account settings, nothing works. So I can't get into Personal Information. What should I do?

Only 1 view for the whole 10 day auction

Someone please tell me how I only get one veiw on a ten day listing SOGH

Messages are glitching

My messages are opening what appears to be multiple tabs and i cant reply. Does it on the app and when on laptop or mobile it says error.

Tracking not updating properly

I have a longstanding problem where eBay does not correctly pickup acceptance tracking updates from CTT (Portuguese postal service), along with providing incorrect descriptors to other sorts of updates. eBay's support refuses to acknowledge the probl...

eBay shipping label PDF glitch

Hi, I'm getting in this maddening error today. Every time I try to download the PDF for the shipping label from eBay, the shipping label itself is cut off and glitched halfway off the page. It also happens when I just try to print the label from eBay...

Drafts not saving information

I have not sold anything in a while and I am working on some drafts for a couple of items using buy it now. Seems like when I go back to edit the drafts, Most of the drop down fields like type, brand, model, MPN revert to not being filled in. Also my...

Having trouble Signing into eBay

Is eBay having server issues?

Is eBay having server issues?Last week, I posted a few hundred listings, and while they showed up as 'Active' in Seller Hub, they didn't appear in my store for 2 days.Yesterday and today I posted another 158 items...they all appear as 'Active', but n...