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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Apple Mail, Share link results in null.

I use Firefox, same result in Safari, to browse ebay on my Mac. When I click Share and select other email it brings up apple mail correctly but the message does not include the link to the item, it has the word null instead. The Hi Look what I found ...

Ebay now charging double insertion fees!

Now, in addition to charging us $1.00 for formerly FREE Gallery Plus on collectibles, I discovered this! Uh oh!!!! More bad news :-} Ebay is now charging double insertion fees on my items! I sold 2 or 3 items last night and have just now noticed that...

My views dissapeared

I don't know what happened but I just checked my store and it looks like all my views are now zero. Not sure what this means. Any help would be much appreciated.

Another reply to message problem

Access DeniedYou don't have permission to access "http://www.ebay.com/cnt/ReplyToMessages?" on this server.Reference #18.bcde4568.1634157283.6232d435 I can answer only short message. If message is several lines of text then permission error

0 Views

Hey I see its happening to a large group of people. Not showing views in any of my listings through the app as of 10/13/21 ~3:30pm est

Listing Views Have Suddenly Disappeared

Hello, All the “Views” for our listings have suddenly dropped to “0.” Are any other sellers experiencing this? Also, Ebay Tech/Customer Service, could you please let us know what’s going on???? Can you please fix this ASAP??? Thanks.

Hey, All my item views just went to zero. anyone else?

Hey, All my item views just went to zero. anyone else? was working on inventory, then poof. all my views went to zero. still have my watches. no views. hmmmmm are we all just starting over?

Artist Offerings Category Gone From Dollhouse Miniatures in Search?!!

I've been using the "Artist Offerings" category forever to search for artisan pieces. Where did this category go?Now there's only "Dollhouse Furniture", "Dollhouse Dolls & Animals" and "Dollhouses & Roomboxes"? Why are you taking out useful categorie...

Business is not came my eBay account

Dear Sir,My eBay account name: Sadloinc My Email id is mukhtarali9305@gmail.comMy phone No: 8299195061Sir. 4 months is completed Business is not coming to my eBay account. we have updated all photos on my side. Please help me. I need the best account...

ebay homepage glich

Im having trouble with the homepage everytime I try to view an item description a new window opens and I cant go back to the home page please help

Misleading Label

This might be one reason for some complaints from an OP that s/he had the winning bid but didn't win the auction. What should be called the "Current bid" or "High bid" is being called the "Winning bid" in the bid history.

Ebay standard envelope

With the category changes in postcards , it is not allowing the Ebay standard envelope option to be purchased.

Can`t Edit or List an item using Microsoft Edge

I was using a fresh version of Edge on my PC. I`ve cleaned cache/cookies. Ever since the category changes yesterday I can`t edit or list with Edge. Firefox is working, but not working well. With firefox I get a pop up that says edit/continue listing ...

Tech issue

Every time When I look at an item in my Ebay account a new window opens? This is new.

cannot answer buyers message

When I click on reply to an interested buyers question I get this message "Your account is not authorized to use this feature due to your account status." What the hell is that?