Report eBay Technical Issues

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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

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Cannot open my messages

Cannot load item details

when I click on “item details” nothing happens. Using iOS ebay app everything up to date and tried restarting both the phone and app several times.

selling

why can't I suddenly view my Selling page?, but I can view my Not Sold page

Items not showing up in store categories on iOs app

I recently updated our store categories. Everything shows up fine on the desktop but we are missing multiple items in many store categories on the eBay iOs app. What’s going on? I chatted with eBay and they said to give it 24-48 hours. That time has ...

Ebay search issues: Item Specifics, Showing wrong size during search, etc.

Ebay what is up with the IT tech dept? We all know that no one that works for ebay (the ones that make tech decisions at least) is also an ebay seller. Why? Because nearly every update there is problems for sellers. Well this time it is two fold... W...

Auction relisting automation not working for 3.5 days now... Did I miss a new eBay event?

I have not had any problems with listings for some time now, but approximately 3.5 days ago, none of my ended auction listings have relisted automatically as they were set up to do... These listings have been running without any problems for a while,...

What's with this Please Verify Yourself?

"To keep eBay a safe place to buy and sell, we will occasionally ask you to verify yourself." So why do I get this every single time I sign in? And why do I only get it every day at work and never at home? This is a work based account that we've had ...

scammers on ebay

SELLING FOR MANY YEARS, MORE THEN ONCE I WAS SCAMMED AND SO MANY OTHER SELLERS ON THIS VERY PLATFORM, MAIN CONCERN IS WHEN CASE IS OPENED WITH A CREDIT CARD from personal experience PEOPLE FROM OTHER COUNTIES REGISTERING THEIR ADDRESSES IN UNITED STA...

ebay canada user registerd as US registration and asking to do illegal sign ON W-9 form

Ebay harasses seller to the maximum. I was registered seller on Canadian Website .ebay raised invoices for subscription In Canadian dollar. One fine day they ask a Canadian user to sign W-9 form and provide with US tax number.How a Canadian user prov...

Product not showing up in store categories on iOs app

Fix the shipping option in the invoice function

Keep getting error message that I haven't chosen a shipping option to the addressee country - but I have.

SCHEDULED LISTINGS NOT ACTIVE?

Is anyone else having issues with scheduled listings not showing active?

Major new technical collapse. EBay Seller center link is crashed. Printing functions don't work.

EBay seems to have had a major technical collapse in the past 12 hours or so. The link to Seller Center just reports itself as "crashed." Print functions do not work. If you go to "order details" on an incoming order, then to "printer friendly page" ...

Can't Create or Edit Template

Can't list anything until this is fixed. Doesn't seem like a big problem for ebay as all they say is that they are working on it. Of course that was a few days ago and still nothing.