eBay Help
herway
Trailblazer
Community Member since ‎12-04-2010
‎05-06-2025

User Statistics

  • 423 Posts
  • 6 Solutions
  • 165 Helpful Votes Given
  • 407 Helpful Votes Received

User Activity

Face ID no longer working on app

03-31-2025
Face ID stopped working on the eBay app a few days ago, there are no options available to turn any passkeys on. When I try to turn it on, the only option is Microsoft authentication, when I try that—it says nothing is available. All of my other apps ...

Passkey not working on eBay app

03-31-2025
I had Face ID enabled for eBay app. Face ID stopped working a few days ago and I now have to enter my password. I tried to set it up again in the app under passkey option but it says nothing is available. Face ID is working on all other apps so it ha...

Negative Feedback

03-15-2025
I sold an item 6 weeks ago and was contacted by the buyer today claiming that the item was not as described and they wanted a refund and an apology. The item was a glass seed bead handbag. The glass beads were sewn on a rigid fiber material. Buyer sa...

Unable to opt out of suggested item specifics

10-01-2023
Unable to opt out of suggested item specifics.There is a box to check to do so, but when I check the box and save, if does not save my option.

Your payouts are blocked while we review your account. This is a routine process to keep your accoun

07-21-2023
"Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 6 business days to complete. We’ll email you if we need more info." This popped up in my financial summary when I requested a ...
Top