eBay

Ebays receipts no longer proof of item value for USPS

So filing a claim with USPS I now get this letter saying now the receipts must CLEARLY identify the web based payment network provider though which the transaction was conducted and receipt also must have the payment method used. So how do I get such...

Seller Dashboard Metrics

I've been told that eBay does not have a handle on the "Tracking uploaded on time and validated" metric.How can this be? This makes the remove defects irrelevant if eBay is just going to penalize no matter what the circumstances. I don't understand w...

eBay Website Posts Bogus Phone Number & No Live Human Support

Why is it not possible to talk to a real person for customer support at eBay? Has anybody been able to contact actual humans at eBay to resolve issues? And why does eBay give the impression that it is possible with a bogus phone number and passcode t...

Help / customer service from eBay.de exists?

I have an account on eBay.de, I bought an item listed with $60 and free shipping. When I paid, beside $60 appear $25 tax, total $85. Not a problem the tax but I'd like to be visible before placing a bid.Trying to ask about those $25 I discovered that...

Unable to print international shipping labels with an error message.

MPN/Variation listing not showing main image in search results.

When searching for specific products, the results are showing random MPN/Variation listing images and not the main listing image. This is causing confusion as it looks like the listing only has one product, and not multiples that would typically be f...

eBay tracking system defective

I'm a seller from Romania and since about 2 months for any shipped item eBay's system show "tracking provided" and stops in this status, no further "in transit" "delivered" even any dedicated tracking site show the real status. Is not enough that bec...

Having issue past 5 days still with signin.ebay.com/refuses to connect

for several days, including today. CANNOT post, which makes me cray-cray, as this is busy time of year. I have called cs several times & today the rep said "it 's an internal problem, global, you are not the only one affected, and IT dept. cannot giv...

Scheduled listings

POS Calendar not working, not scheduling at proper time. Ebay should have never **bleep**ed with the appearance of this feature. Their obsession to keep up with other websites ruins their function. Their tech guys suck.

UNABLE TO ADD TRACKING

I have been unable to add tracking number on sold and shipped item on eBay..HELP!!

Archive is broken.

Yesterday a CS rep told me to archive an order that was shipped on Oct. 19, the order showed is was shipped, yet it was stuck in Orders awaiting shipment. When I archived the order, it did get removed from Orders awaiting shipment. However it did NOT...

Why are my listings disappearing?

Since yesterday, I have been watching my listings just disappear. What is happening?

Glitch for Insertion Fee while Revising Listings

I know this a known issue but I haven't seen any comments or posts about it since about October 10. This just started occurring for me, Ebay saying there's a .35 insertion fee when editing listings. As far as I can see, I haven't been actually gettin...

Promoted Listing Impressions 85% down?!

Hi all, My promoted listing impressions have bombed (down between 85% and 95% a day) since October 11th. It seems like they just got reduced massively in their effectivity. Have asked eBay and they keep referring to technical support and that they'll...