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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Customer support - Account held and can't get an answer

Hey, So I was just putting my first Listing, which took quite a bit of work and the due carefulness with the detail etc, just to know that Ebay removed it and banned my account without further explanation. I then get an email, to go to the main suppo...

How do I change the sort of the listings which appear on my profile page?

If I click on my user name in of my listings under ", I get a page which has my store banner (although this isn't my store), and a selection of my listings under it. These listings seem to be selected based on a sort of all listings, organized by old...

Having trouble with EBay gift cards

I am having such a hard difficult time contacting EBay. I have some gift cards that I know how money on them because I just put the money on them today. But when I try to check the balance it won’t work because it keeps having an error message. Someo...

Item bought not showing up in Purchases

I bought an item recently. And was charged for it through PayPal but the tracking link I was sent goes nowhere. I have an item number and that’s it. Just wondering what my next steps are for getting my money back as it seems like I was scammed.

Local Pickup Glitch?

Why is local pickup showing on some of my listings though that option was (and is) NOT checked on any listing of mine except for the Dish Set? Some type of eBay glitch? Anyway to fix?

Can't send offers to watchers on ebay.co.uk

One day ago I noticed that the number of "Send offers to watchers" items still be the same for an hour (usually I get around 20-30 new notices every hour). For the whole day I've got 10 (!) options to send offers from 22000 listings despite a lot of ...

Clothing “Brand” filter constantly crashing the search

Hi, since a recent iOS ebay app update there’s a problem with filtering search results. If I search for an item of clothing, say, “Chelsea boots” and then filter category to Mens Shoes / Boots then “used”, then shoe size, when I try to filter these r...

Error - Page Not found

For the last 5 days I have not been able to post new listings or revise any current listings. When I try to post, I get the error "Page Not Found". Tried calling HUGE PROBLEM customer service 3 times with no results. eBay customer service is the wors...

Help help desk

So it appears the help desk now wants you to go to a 3rd party to create a userid and password give them your CC charge you $1 and then a monthly fee for any help for a problem you are having on their system. I support this,,,, but I told the online ...

Remove contact information and links to websites outside of eBay

i can't figure out how to remove outside web link on my listing any help? https://www.ebay.com/itm/

How to print return shipping label for buyer through return process

In the past when I had to print return shipping labels for buyers it was a one click operation within the return process. It is now telling me to purchase a label from a carrier, download the label, and send it to the buyer. Is this something that is...

Vintage Antique automobile parts

Please ebay put back the vintage automobile parts catagories--this was a mistake imo removing these--impossible to find parts now for old street rods

Best offer and a canceled sale

I received an offer of $14.00 on an item I didn't have 'best offer on' I pulled up the listing and found there were 3 prior offers. The listing was for $30.00 and the three offers were for $25.00. According to the review, I declined them. I never got...

Charged for and received an order that i never placed!

I was received and was charged for an order that I never placed either in my account or as a guest. Nobody in my family or household placed this order. This order is not in my order history for my account and I cant see the order with my email addres...

Sending offers

I listed 10+ items on Friday 14th Jan. I've built up watches on items however there is no option to send out these offers. Prior to this it all worked well. I presume this is a glitch. I notice other users posting about this. When will it be resolved...