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not able to send messages to any sellers i've bought from

trying to send messages to three different sellers that I bought from four days ago.  I NEED to contact them, it's about items and it's really important that I talk to them, but none of my messages are going through, they've messaged me twice asking for information that I thought I already sent them but apparently they didn't receive any of it.

Message 1 of 7
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6 REPLIES 6

not able to send messages to any sellers i've bought from

We can not see your account to see why you need to send messages or why they seem to be not going through.

 

Unless the items a personalized, why do you need to contact them or they contact you?

You buy, you pay and they ship to the address on the order.

Are you or they trying to contact outside of ebay?

If you don't receive the items by date shown you open an item not received case.

If you don't pay, on day 5 the seller cancels for non-payment and you get a strike, in this case could be 4.

 

You are not talking to eBay, the community section is made up of buyers and sellers. Try contacting through the help/contact button at the top and bottom of most every page.

 

 

Message 2 of 7
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not able to send messages to any sellers i've bought from

aah, I ordered in game items(already paid), so they need my username in order to send me the items.  

Message 3 of 7
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not able to send messages to any sellers i've bought from


@elliebut-13 wrote:

aah, I ordered in game items(already paid), so they need my username in order to send me the items.  


 

So they are selling items they don't own or have the rights to sell?

Have a great day.
Message 4 of 7
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not able to send messages to any sellers i've bought from

wait they're not allowed to do that?? oh dear

Message 5 of 7
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not able to send messages to any sellers i've bought from

Has the original item listing been removed?

 

Go to the seller's feedback or profile page, and compose a new message there using the Contact link. If prompted for an item number, try the item number if it is still listed, or else choose "not about an item" if using the item number does not work.

 

Message 6 of 7
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not able to send messages to any sellers i've bought from

 If were sold on eBay, they would have all that information. If they were bought on eBay, what are the item numbers?

Message 7 of 7
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