Report eBay Technical Issues

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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Home page drop down menus, my account menu, etc

What the heck happened to drop down menus, log in, account, etc. on Ebay home page. There are no options to get to My Ebay.

Resolved! Signing in again to see payments & orders

Lately I have been asked to re-sign in every time I want to look at my payments or orders. I dont mind doing that but after just signing in 1 hour earlier and using the 2 method sign in option it gets aggravating. And now today the 2 method sign in o...

Spent over an hour posting an ad for a high ticket item eBay asked about my bank just deleted all

I spent at least an hour putting up an ad for a very expensive Beatles album that should sell for $1000. I spent another ten hours researching,and taking pictures . I had not sold on eBay in a few months due to pandemic ( I’m 75 years old ) . These c...

Is there a technical problem today with submitting new listings?

My new listings won't load and there is no message given as to why.

three current technical issues need fixing

Having several ongoing problems.1. Since three days ago, every item sold has shown up on my Performance->Tracking page/screen off my seller hub page, has been incorrectly marked as a Promoted Listed item. None of my listings are ever Promoted listing...

Purchases

I tried to delete some canceled purchases. It said error 1014, system error from hiding purchases? Or something close to that.

Not able to upload some items pictures from my PC

Not able to upload some items pictures from my PC.Recently, starting about a month ago, I've been having problems of not being able to upload some of my item pictures when making a listing 'Manage drafts' in Seller Hub. It doesn't happen all the time...

Messages

Cannot open my messages

Cannot load item details

when I click on “item details” nothing happens. Using iOS ebay app everything up to date and tried restarting both the phone and app several times.

selling

why can't I suddenly view my Selling page?, but I can view my Not Sold page

Items not showing up in store categories on iOs app

I recently updated our store categories. Everything shows up fine on the desktop but we are missing multiple items in many store categories on the eBay iOs app. What’s going on? I chatted with eBay and they said to give it 24-48 hours. That time has ...

Ebay search issues: Item Specifics, Showing wrong size during search, etc.

Ebay what is up with the IT tech dept? We all know that no one that works for ebay (the ones that make tech decisions at least) is also an ebay seller. Why? Because nearly every update there is problems for sellers. Well this time it is two fold... W...

Auction relisting automation not working for 3.5 days now... Did I miss a new eBay event?

I have not had any problems with listings for some time now, but approximately 3.5 days ago, none of my ended auction listings have relisted automatically as they were set up to do... These listings have been running without any problems for a while,...

What's with this Please Verify Yourself?

"To keep eBay a safe place to buy and sell, we will occasionally ask you to verify yourself." So why do I get this every single time I sign in? And why do I only get it every day at work and never at home? This is a work based account that we've had ...

scammers on ebay

SELLING FOR MANY YEARS, MORE THEN ONCE I WAS SCAMMED AND SO MANY OTHER SELLERS ON THIS VERY PLATFORM, MAIN CONCERN IS WHEN CASE IS OPENED WITH A CREDIT CARD from personal experience PEOPLE FROM OTHER COUNTIES REGISTERING THEIR ADDRESSES IN UNITED STA...