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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messaging eBay app

Whenever I visit a users page using the eBay app (iOS) there is no “contact” option in order to send them a message. Also under my “messages” I can’t compose a message to anyone. When on the website using my laptop, it does have the “contact” option ...

Security and access

I am having a devil of a time keeping logged in. I am wondering if the fact I am using a VPN in Switzerland is a problem?

Canera missing from search bar

My camera has disappeared from my search bar ? I'm using a Samsung. It will only let me speak or scan a barcode. Totally different screen from what was just there.

ebay glitch --- will not let me change my bank account

After extensive reading, I decided it was not a good idea to let eBay access my primary checking account. Too much vulnerability to hacks and other issues with the new "mismanaged payments" system. So I got a second checking account, from the same ba...

Postal Linkage from USPS FirstClass mail to USPS Priority Mail

Since, eBay's platform move;The weight calculation synchronization from USPS First Class mail to USPS Priority Mail does not automatically calibrate. For a single item with weight under 1 lbs and listed as USPS First Class mail, all is great. If a Bu...

Contact me on phone asap

I need someone that up in the higher positions to contact me on my phone asap it's urgent.

missing money

2 weeks after payment for a sold item was due to be deposited into my bank account(verified in a message that it'd be in said account between 1 and 3 business days), still not there, with no notification messages of any kind about any issues. Finally...

Ebay signin not working

Keep getting this message many times a day for over a week now when I try to sign in. Is it just me?

Ebay has not sent a payment for 2 months.

Hi there.Ebay has not sent a payment for 2 months.Custommer support only responds with template text.I have been an ebay user for 16 years and have a 100% positive review.Ebay acknowledged that the technical problem. They asked for patience. Many dea...

Problems to do payment with any Card or Paypal.

Any one is getting the same problem to do any payment? Dic/21/2021

Restricted Account

So I recently went to transfer my funds, but it said that my account had been restricted? So I checked me emails AND messages to find nothing about this at all. There were no warnings, nothing about restrictions or suspensions were ever sent to me. I...

New Ebay Site

Dear eBay, The new site sucks hard. I realize it's a transition but for god's sake don't deploy a site until it is completed and tested. "My eBay" is MIA - I looked everywhere and had to resort to a Google search to find a link. That link took me to ...

using Dymo 450 twin turbo with ebay labels

Hello allI haven't used eBay for many years, but I'm back, and id like to get back to selling. My problem is I'm not familiar with using eBay Labels as they didn't have this the last time I used it. I have a Dymo 450 twin turbo label printer, and I w...

Adult category is gone?

I was trying to list some Hustler Comix Magazines, Penthouse Comix Magazines, and Penthouse Men's Adventure Comix Magazines...but couldn't find the 'Everything else...Adult' category.I came across an article 'Stunning News:eBay Kills of Adult Only Ca...

Help!

I have an open case for an item not received. When I click on the words Take Action, I get an error message. See pictures below. As this is time sensitive, I need this resolved ASAP.