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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Reinstate seller's account

Need to reinstate my seller's account. Getting an "invalid number" when I request the "Call Me" option to verify the phone number. Is there an issue with using a land line, which is my only phone?

Problem with seller hub revised item photo gallery and add variation combination section

Well, it started by not be able to add more variation/combination when I was trying ro revise listing. After calling several days ago to have them fix it, now my entire gallery section with photo, pricing, and add combination variant is completely go...

cant figure out why payouts are on hold

i have been inactive on ebay and just started selling again last week and my payouts have been on hold and have been since may and i just didnt notice at the time because i wasnt using it. i think the problem would have something to do with them bein...

Resolved! My Scheduled Listings are all missing. Gone!

My Scheduled Listings are all missing. Gone!

Feedback Button Remains on Purchases Page After Already Leaving Seller Feedback

This has been happening now for about a week, so can someone from the eBay development team please review and fix this issue? It’s very annoying when you have a large number of transactions where you’ve already left the seller their feedback, only to...

Custom Label (SKU) still not working correctly.

On the create shipping label page, the Custom Label field still is defaulting to the Item Number instead of the custom information from the item. You also can't even manually type into the field. This problem has existed for some time since first rep...

Feedback not working or showing up

I leave feedback for someone, and it does not show up. Please fix. Thank you Jeremy

Why not link Ebay stores with the general E-Bay search engine?

Why not link Ebay stores with the general E-Bay search engine? It would benefit both the sellers and Ebay's bottom line profits, Generally speaking, the tech within Ebay is excellent, with many useful tools. This would not even be a new tool, but wou...

Shipped and awaiting your feedback filter not working properly

Is anybody else having problems with the "shipped and awaiting your feedback" filter in the Seller Hub?For the past 3 days or so this filter has been displaying transactions that already have feedback. Also, I noticed that when I leave feedback the l...

The Awaiting Feedback glitch still has NOT been fixed.

The feedback glitch is a big problem for me. I use the awaiting feedback filter to account for orders received. I will not purchase anything on eBay until the issue is fixed.

Resolved! Left feedback for sellers only to retrun to My Ebay and it says I need to leave feedback again.

I'm guessing this is a technical issue. I've left feedback for multiple items. When I return to My Ebay again it still says I need to leave feedback for the sellers I already left feedback for.

Feedback

"Orders shipped and awaiting your feedback" - still accumulating despite having left feedback, also the 'interact with buyer' icons on righthand side are still greyed out. How many days has it been now?

Purchase History

Having a problem with "Orders". The Filter by "Ready for feedback" is not working. When selected this option would show only purchases that feedback had not been left for. Mine shows all purchases. When I try to leave feedback again to correct I get ...

Unable to setup a Store

I created a Business Account / login and added a payment method... bank card... and next wanted to setup a Store to sell art... When I go to the Subscriptions page I get a red box with the following error... This was on Friday... Monday still showing...

Description Section -Mobile view

Why are all listing description area not now recognizing the mobile view and shows error. I contacted ebay and this still is not fixed. Anyone else having issues with this. Is this why slow sales lately?