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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

GLITCH OF A DAY

Today’s glitch i experienced was that while I was making draft on the web (Firefox) I had pictures disappear from it when I was taking them. I am sort of scared to make drafts today as I don’t want to work for nothing and ending up redoing the pictur...

can't download "Listing Sales Report" in "Sales" -> "Review your Sales"

It takes forever without any result.

Appears that search always looks at description even when that box not checked for sold items.

For example: In 'comics' I chose 'black panther 5'. Returns 761 entries when 'include description' not checked, including DC comics (black panther is marvel). Returns 762 when 'include description' is checked. Annoying and bizarre.

The new format is incredibly needy and tedious

It is taking me 4 times longer than it used to create a listing. What have you done?? 1. If you are going to require certain item specifics, have them readily available to be filled in so I don't have to go back and add them once the listing is done....

Problem issue partial refund to buyer

I'm try to issue partial refund for shipping cost to buyer but keep get email unable to process refund. There was a technical issue and we couldn't process the refund you sent. We apologize for the inconvenience. Please retry sending the refund, and ...

Order repeated in combine shipping

This is the first time issue for me. When i combine the order it includes customer previous order which have already been dispatched or which tracking have already been generated. Does anyone else had encountered this same problem or anyone have any ...

Take a lesson from Poshmark, listings are incredibly easy to enter

I can enter a listing on poshmark in about 2 minutes at the most. Ebay is now taking me about 7 minutes per item with the new format. Time is money. If this new format isn't improved, I'll move to poshmark full time.

I can't update my listing

well, i just try to change quantity available for my selling, and when i click on update listing it brings me an error page so i'm locked with my selling with no products available

Can't update listing

well, i just try to change quantity available for my selling, and when i click on update listing it brings me an error page so i'm locked with my selling with no products available

Item selling taken down.

My one item was taken down.I try to contact support from your email saying my account is taken down just spins. I have bought alot from ebay and have never sold before. If I can not get back on to sell my items. I guess I will buy everything from Ama...

Cannot leave feedback

Good afternoon, I do not know if anyone else is having this issue but all morning up and till now I cannot leave my buyers feedbacks, I tried to log out several times and refresh and reload the screens still don't work very odd!!

Ebay has embargoed Ukraine and is still doing business with Russia - time to act!

ebay problems

here are messages from e commerce after over a year of technical problems thousands are experiencing : quoted " Because all Ebay is looking at now are ways to increase revenue without having to depend on an item actually selling as their sales contin...

Photo upload issue - ongoing

velvet@ebay tyler@ebay I contacted CS months ago about photos importing and being rotated incorrectly - I was told that this was a known issue and should be resolved soon. All my photos are taken with an actual camera, not a phone, and rotated to the...

Sent an invoice for an unpaid item. But invoice was sent to me not the buyer.

Hi I checked on an unpaid item. I went through the seller hub. And saw the option to send an invoice. I sent it. But the invoice did not go to the buyer it was sent to my email instead. This may be a overlooked glitch. Can you look into this please? ...