08-09-2022 11:25 AM
I made a sale today and the E-Bay app is showing that the buyer got free shipping and that I was supposed to pay shipping. Item 204064523720.
I nearly canceled the order because I knew I hadn't listed this with free shipping and wasn't about to pay $16.10 out of my pocket. Fortunately I decided to check E-Bay on my PC before canceling, and it shows that the buyer did pay shipping and there is not free shipping on the transaction. So all was good, but your malfunctioning app nearly created a whole bunch of trouble!
Fix your tools E-Bay! If I can't trust it, I can't use it! No wonder WhatNot is eating your lunch right now!
08-09-2022 11:39 AM
The app has been having problems with displaying free shipping for years.
You may want to post this on the iOS app board where there are eBay folks that read and respond to app issues.
https://community.ebay.com/t5/iOS-App/bd-p/iosapp