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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My Listing descriptons all scrambled

Hi all, Does anyone have a similar problem? All my Listings descriptions are all scrambled. I normally use a html listing template for the item description, woke up today to find out that all the images not loading and the text descriptions all out o...

Listing Photos Not Blowing Up on Mouse Over

Hello ~ Thank you for your time.I have an Ebay Starter Store. My seller name is GreatVintageJewelryOn mouseover of my listing images, none of them blow up. Was wondering if anyone knows the reason why. All my pics are a minimum 500 px x 500 px.

Resolved! There was a problem issuing this refund

Trying to refund a buyer and keep receiving this message. Anyone else experiencing this?

Scrolling to look at for sale items

Hi there, I can scroll up and down but no longer right to left, so I can’t see the different views of an item. I am using an iPhone 8. This has never been a problem for me until recently.

Unable to PRINT!!??

Why can no one print invoices or other items? I seen several questions but no solutions to the problem. I am old school to this and now have to make my own invoices up. If this is to try and keep from doing something to prevent environmental changes,...

Firefox Bugs for Sellers

Hi there, For the last few days, I've been having trouble with some features in my selling account using the latest version of Mozilla Firefox. For one thing, I have my seller page bookmarked, but when I try to look at it, it hangs. The listings them...

Unable to load pictures using Chrome

The solution is use Firefox. I switched over and the photos loaded easily. Chrome sucks in many ways - it's just too ultra-careful in trying to figure out what the user is doing that might be dangerous so it restricts or limits actions. It blocks acc...

Printing from Ebay

I am unable to print anything from Ebay. I have to copy and paste to word to make a receipt. Anyone else having this issue and is there a fix? - John

Resolved! EBAY international shipping is broken!!! STILL!! Someone!!!!

It looks like there's a problem with this listing."This item isn't allowed to be shipped with eBay International Standard Delivery. Please select a different method of international shipping."This error on any ad I try to post. Even when I delete the...

Cannot get into any listings

On desk top computer cannot get into my items selling nor any other listing.it says listing has been removed and not available . I can see listings on phone.

Chinese characters when searching

I was searching for some books. Look on the left side of the screen--everything is written in Chinese! What's going on?

Need help with an account

Hi, we are a company developing APis for our clients that works with Ebay and we found that when we where working with one of our clients account we can't log in (although the email is vinculated to an account of Ebay) What do we have to do? Thank yo...

Ebay seller account suspension issue

Just wanted to provide a heads up to any other sellers that might have a similar issue. My account has been going in and out of suspension due to a glitch that happened when ebay payments was intigrated into my account. Supposedly the system finds an...