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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Boards just whent wonky

What just happened??The whole thing just went to some strange format WHONKY it is, and even asking this is a chore to do.

Bulk Shipping Label Scan Sheet Won't Print -- redirects to RoofUS Leaderboard

Having trouble printing my Bulk US labels scan sheet. It won't load. The url appears to be trying to print from pitney bowes, but the label on the page in the tab at the top says RoofUS Leaderboard. A google of that indicates others are having a simi...

Cannot List

Listing tool is unavailable. Not good at all. Come on ebay.

I’m having a problem with my charity payments please only reply In relavence to the subject

So eBay sent a message saying in order to stay in good standing with the charity to pay a specific charity charge that didint go through when I did a invoice. But know I currently cannot even find my charity page or my pending or ready for invoice ch...

System won't allow me to enter tracking on large combined order

After a long pause the page to add tracking comes up blank.I could manually go into each of 38 orders but my time is too valuable. Do I get my store fee back this month?These never ending problems with combined orders are embarrassing and annoying my...

International Site option pricing missing from new Listing form

Testing has turned up another error in the new Listing form, this one involving an un-displayed charge for an International site listing within the Sell It Faster section of the form. The other extra-cost options will display their fees if activated ...

Resolved! Browsers shown in private stats when looking on community page profile

When I looked at my private stats last night, I noticed these browsers being used.Browser used for Last VisitMozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.X.4951.41 Safari/537.36 Edg/XX...The only browser...

Wont let me list on app

Well I see I am not the only one having trouble. My problem is when i go to list an item i have no trouble until i get to picking a shipping service. All it does is buffer, also it will not turn off the auction when I hit sell now. Any suggestions? I...

Can't list

Is anyone else having problems listing items on eBay? I'm been having issues since yesterday.

Communication Preferences Log in Loop.

Have been having this issue for a couple of years now. Have tried calling eBay but the agents either don't understand what I'm explaining or fob me off with steps to take that I have already tried. Basically, every time I have to log in, it boots me ...

Unable to Generate USPS Scan Form in Bulk Shipping - 2 days now not working

USPS Scan Form will not generate for the past 2 days. Used Bulk Shipping to create and print 12 USPS shipping labels on Sunday - USPS Scan form will not generate. Nothing but Bulk Shipping Error messages. Used Bulk Shipping to create and print 2 USPS...

Can’t search for anything using Safari

No matter what I do when I search from something on the website using my iPhone I get an error message saying can’t connect to server. It’s driving me nuts and idk how to fix it

Manage Q&A for buyers page not working

I am trying to edit the Manage Q&A for buyers page. Every time I click submit I get the error message Must Add Valid Phone Number -- even when I do enter my phone number. I am not required to share phone number, so why is this error happening?

Resolved! unable to turn off promoted listing

I keep trying to turn off promoted listings in the hope that this will stop my listings being hidden and my sales from tanking. Nothing seems to be working, and they won't let me turn it off. Please help