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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Request total in cart - error message

Hey devon@ebay. Could you check to see if there's an open tech ticket on this? For a few months now (started some time in July), roughly 50% of buyers that request a total through the cart for combined shipping are receiving this error message. "We'r...

Rapid refreshing of my ebay page

I have noticed that about 15 minutes into end of an auction, the bid page starts refreshing like crazy. The page refresh alternates between '0 sec remaining' and the actual remaining minutes. For example: repeating:0 sec remaining14.59 minutes remain...

Resolved! This school is closed right now

eBay seller school always closed now always. What happens ? Can anybody help me.Thank you.

Sharing from EBay to Pinterest

Anyone else having problems sharing their posts from EBay to Pinterest? This problem just started for me last night. I shared a post from EBay to Pinterest & instead of sharing the post with the title & amount, it shared the entire post description. ...

Can not list item. stuck in loop with bank account page

i hit the "list it " button it takes my to a page "add bank account" i re-entered my bank info (info was already in place) hit enter and it takes me back to same bank page. i try skipping the step and the same thing happens, over and over. i called e...

Getting Nectar point for Ebay.com account. Or migrating to eBay.co.uk

Hi. I have a ebay.com account and moved to UK recently. Ebay doesn't let me add nectar points to the account saying only ebay.co.uk accounts can do that.Is there any way for me to migrate to eBay.co.uk with my feedback scores? Thank you.Anu

Corrupt label file

I am experiencing a problem printing address labels. If I print direct I get a corrupt QR code - blank in the middle of the QR code box and other mis-prints. The bar-code next to the QR codes appears to be OK. If I save as a pdf and print from desk-t...

Opera version 71.2.3718.67195 does not like Ebay. Or Ebay doesn't like Opera

All the options on the left of the screen ( like picking what country you want to buy from, or price range etc.. ) are all gone.It's just white space. No. Definitely No Options To Fix This. I downloaded Firefox, and it works normally.... friggin slow...

Need Multiple Security Key Option FAST!

eBay offers support for registering a FIDO 2 security key (e.g. Yubikey) for passwordless login. Unfortunately it seems that you can only register a single security key, meaning that if you lose or break your key, you may be locked out of your accoun...

DNJ PICTURES showing up incorrectly

When relisting our items under the DNJ brand the incorrect pictures are showing up.This issue is not just in our store. We see many other sellers with the wrong pictures ontheir listings. We have contacted eBay several times and they continue stating...

Country-specific import/export restrictions

Code e128259-777990x How can I know the exact reason I can not bid on a product in the US?

Shipping Label Payments Not Showing Under PAYMENTS TAB

My last 3 sales are not showing my SHIPPING LABEL PAYMENTS under PAYMENTS TAB? Anyone else? started around 6pm est. time

SHIPPING LABELS NOT COMING UP

What is going on with ebay shipping labels today? They won't come up and I need to ship TODAY

Restricted EBay Account last month, now all our listings removed today. What is going on with EBay?

Hoping to get some help here! We have been selling on EBay for 23 years now with no issues until recently. Last month we got a message in our EBay account that our account was restricted and we had to turn in some documentation for varification. We o...