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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Free Local Pickup appearing in many listings

elizabeth@ebay Free Local Pickup erroneously shows in several of my listings and in some of the listings of a number of other sellers (shown in my spreadsheet) who have reported on the forums. Some of my listings:2251985262203849516470143849516465062...

Glitch with Best Offer

I made a Best Offer for a quantity of 2 items. The offer was automatically rejected, so I attempted to make a higher offer and got this message from eBay. "Sorry, you are not allowed to purchase this item. This item is only available to buyers who ha...

Service Metric Technical Issue Scam with Proof

eBay has charged me an extra 5% in seller fees since August first, they claimed it was because of the high item not described rate, I have downloaded the report and proven to them that half those cases should not be counted against me. If they were r...

Is ebay down or is it my computer?

I keep getting kicked off ebay while I'm trying to relist and edit auctions on my desk top computer. Is there a problem with ebay or is it my computer?

Pictures disappearing from card collection….

I’ve added hundreds and hundreds of pictures to the my collection feature only to go back and look and see that have almost entirely disappeared. What gives? Is there a way to recover them? What’s the point of having this feature if it’s useless and ...

Unable to Download Shipping Label from Print/Download Shipping Label Page

Unable to Download Shipping Label from Print/Download Shipping Label Page. Error message showing not authorized to download, and when I look at my downloads it shows zero bytes downloaded and nothing is there. Contacted CS and said they were going to...

ebay login from google and edge favorites

unable to login to ebay from either google or edge favorites bar............................

Action required: Your payment needs to be resent 2X

I paid for an item. The payment went through.I later got an email on Thu 9/23/2021 10:06 AMAction required: Your payment needs to be resentItem # 274877541763 So, I freaked because I hadn't noticed the email. Came back, logged in, it was still in my ...

On Search for Computers, RAM Filter Missing in Action

I did a search on "lenovo tiny factor" and 555 were found.HOWEVER, the RAM size filter found a grand total of 30 out of the 555 - a 94% missing rate. In a search for 12 GB, I found 9 on the first page while the RAM filter didn't find any in the 555. ...

Log into ebay problems

Every day, and yes, each day I try to log into ebay from my computer, tablet, or telephone I MUST choose every **bleep** panda, barn, or stop light. Okay, I get your security features, but every **bleep** day and at times, multiple times?Let's mentio...

"SEND AND NEXT" ?

Does anybody else find this annoying when replying to an eBay message? What am I doing to the "next" message when I hit send? Sending it? Reading it? Does this only come up when multiple messages exist from one sender? Even if I've already responded ...

Where can I see the notes for self that I put for some purchased items in the Mobile application?

Hello eBayers. I usually add notes for myself on every item I purchase from eBay. This is when I am using a computer. However, I cannot find them in the mobile application, nor can I write one there. Where are they in the mobile application? Thank yo...

Free Shipping Showing on Random Listings Nov 2022

I thought I was just being careless as in the last two weeks, a couple of my listings when sold showed up as free shipping. In order to avoid this for further listings I went to my overview and selected the "shipping markdown" box in the search funct...

Other Ebay Users Info in Notifications

I have contacted customer service 3 times in the past 10 days. I keep getting told this is a known glitch and will get taken care of. In the top right corner the notification bell keeps showing me notifications for other ebay users. Return requests f...

Unable to reply to message from a perspective buyer

When attempting to respond to a pre-purchase inquiry from a buyer, I consistently get an error when I click Send on the reply. The error message is (the error code changes with each attempt):https://www.ebay.com/cnt/ReplyToMessages?itemId=20406225485...