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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Viewed items no longer remain purple

In the past, when I would click on an item in saved searches, the link would turn purple and stay that way, even if I looked at the same search result in a new session or different saved search. I liked this because I could go back to a particular se...

IT issues

It seems constantly there are new IT problems with eBay. It is getting to where Sellers are going to have no choice but go elsewhere. I have used eBay for many years both buying and selling, have touted and recommended it to many people; lately I fee...

Resolved! Social media share buttons missing on ebay listings anyone else?

For years I have sent ebay links to Facebook and Pinterest using the little social icons top right of every ebay listing. Now those icons have vanished? Why? Anyone else or is this a glitch?

Specifics

Is anyone trying to list and the Item specifics and Additional Specifics is NOT showing up? Even when I try List similar...NO Specifics and item fails to list. WHAT IS HAPPENING?

Resolved! TV antenna only gets two channels.

Resolved! Edit Listings not Working in Firefox

When I try to edit or revise a listing on my desktop using Firefox, I get a page that looks nothing like what it should. It seems to work OK in Chrome.

"We couldn't verify this bank account. Please select a different payment method"

Hi all, I am having trouble linking my Ebay account and my bank account. I have a payout waiting and I am a college student trying to pay bills. I have tried countless times to link the accounts and it will not work. I called Ebay customer service an...

Issue In Creating List

I'm facing an issue in creating list. Recently, I received an email from Ebay to verify my account. There was a link given to verify my Payoneer account's link with Ebay. After completing all, my Payoneer account was linked with Ebay which is still l...

eBay Open - Can't Register!

Hi - I found a message in my eBay Inbox about eBay Open 2022. I've been trying for several days now (a couple of times each day) to register for Virtual eBay Open! I fill out the form, and then click that I've read the Code of Conduct... and nothing....

Resolved! ''Please call us to verify'', my network can't connect to the ebay number provided.

I deleted my cookies, tried to sign in but was only given an option to phone on some number. My phone network can't connect to this number. No I literally have absolutely no other possible way of trying a different network, and am given no other way ...

eBay saying delinquent in shipping when it’s on its way

Last night my orders page showed delinquent shipping that in red says it should have been shipped Aug 29. In fact, item should be delivered to buyer tomorrow. I have contacted eBay for business but this is getting ridiculous. 3 glitches affecting my ...

New Listings Will Now save Descriptions

For over a week any new listing will not save the descriptions, despite multiple attempts to revise. I have not listed any new items due to this, as buyers like a fairly detailed description. This is a platform error, a serious one. When shopping on ...

Cant contact customer service

My account has been restricted for weeks - for no bloody reason! When I try to contact e-bay I get : Customer ServiceEmail usSorry, we're currently experiencing technical difficulties with this contact option. Please try again later. Its been like th...