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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can anyone tell me how to delete the items on the " Bid/Offer", Didn't Win items Delete box don't wo

put a check in the box and click on delete box but it doesn't work.

Zero object found on returns and help links in mobile app

Resolved! eBay order confirmation was for a different item

I placed an order for an item, but the confirmation showed a different item. The order page was for a complete Lego set and had multiple pictures of the Lego set and box. After placing the order the confirmation said that the order was only for a sin...

Send Coupon option in Paid & Shipped not working

We are trying to use the "Send Coupon" option to our buyers in the Paid & Shipped list. The option is giving an error on anything older than 1 month. This started last month for us. Anyone else have this issue or figure out how to fix it? We tried ma...

I got charged for the items that I placed in the shipping card without proceedings to check out

UNABLE to exit out of PREVIEW mode when editing listings.

When in IOS preview mode of listings, it is impossible to exit out in order to complete the edit process. I regularly use the preview mode when choosing which pictures to keep so this is a big handicap.

ebay email images not displaying Firefox android

Hello, as of 2 or 3 weeks, the images in ebays emails are not displaying in Firefox on Android phone using Hotmail.Does anyone know how to fix this?Thx.

ERROR

I just found this!!! Someone else had a test problem like this!!! Why is no one helping??? It has not been possible to bid since the previous global trial lemma was restored! There is a programming error on the page! I haven't been able to bid for we...

Huge email eBay Message Dump: 1,041 msgs 250+MB WHY!!!

I have 2 eBay accounts. One is my seller account and this one is my buyer account. This morning I received a MASSIVE eBay Message dump: 1,041 msgs 250+MB. All of these are duplicated messages from the past 2 weeks. This is arround the 6th time this h...

Resolved! Items not showing up in my shop nor store.

I know that new items at least for me when listed take 12- 24 hours.But I have items that are past that time on my store and they do not even show but they have views and they aren't mine.My Shop and Store are only holding 30 Products when it says I ...

edits to variations are not saving

I made extensive edits to variations on a listing to create a "pick a card" listing and went to save, but nothing saved, it didn't give me an error message but none of the information I had entered was processed. I then tried just a single variation,...

Can’t respond to buyers offer

How do I resolve not being able to respond to a buyers offer even though it’s still valid? Is there a problem with eBay at the moment. Very frustrating as it looks as if I’m not interested.

New Purchase History Page Problems, Contact eBay Errors

On the buyer side, I recently got a "new and improved" version of the Purchase History page. My url looks like this:https://www.ebay.com/mye/myebay/v2/purchase This new Purchase History page is a mess. Beyond difficult-to-read formatting and missing ...

"We're sorry, but we can't complete your request right now. " I CAN NOT REQUEST TOTALS FROM SELLERS

This has been ongoing for months. It needs to be fixed.

GetApiAccessRules broken: Client found response content type of 'application/xml' but expected...

Starting a few days ago, calling GetApiAccessRules results in this error: Client found response content type of 'application/xml' but expected 'text/xml' This is using the .net library. Digging deeper, I found that the response DOES contain the data,...