Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

BEWARE OF MAJOR GLITCH

Just had the new awful listing page foisted upon me. when doing SELL SIMILAR on an item from my UNSOLDS page and hitting submit, the PAGE THEN DIVERTS TO the ENDED LISTINGS PAGE where SOLD ITEMS ARE MIXED IN. Be very careful, I need to back out of th...

Ebay website won't load...

The last few weeks, I have been listings (typically in the mornings) and the eBay website will just show the circle loading symbol. All the other websites I am using work & load fine so I don't believe it is an connection issue. Does this for a few m...

Can't send combined invoices.

For a little over 2 days, starting 9/21/2022, I have been unable to send combined invoices. I keep getting the error message, "Something went wrong. Please try again later." My buyers can still make payment through the cart, but in several instances,...

Ebay start page changed

My ebay page has changed recently in a way that I see "Daily deals" instead of last seen items when I open the homepage. I did not give any permission to this, nor would I want this. What can I do to change back the ebay homepage interface to see the...

Filter tab . Condition category not visible anymore

Can't Send Invoice to buyer

HelloI tried to send invoice for 5 items and failed with message " Something went wrong. Please try again later."It's been 3 days now.Did anybody have same problem? thx

Resolved! Buyer not able to pay, seller can,t send invoice

I sold an item through best offer. The buyer is not getting a "Pay now" button. When I try to send an invoice, I get an error message "You cannot invoice because the buyer has already paid or the transaction is over 30 days old". Both of which are in...

BULK EDITOR immediately shows $6 insertion fee charge BEFORE any changes have been made.

@ devon@ebay As soon as my listings populate in Bulk Editor, I immediately see "Estimated fees: $6.00" at the bottom...this is before making any changes. The charges are insertion fees for listing in 2 categories which I already paid at the time I li...

Resolved! Kicked off indefinitely

eBay kicked me off selling indefinitely for life I was a top rated seller and everything but I lost my laptop and password and didn’t sell for about a year. I finally got back in my account and I’m banned indefinitely . Has this ever happened to you ...

Resolved! Shopify Ebay Integration not accepting Paypal

I've just created a new Ebay account and trying to connect it to Shopify.When going to complete the setup, a popup appears which takes me to Ebay integration product setup page.I complete the Inventory Location page, then on Payment & Taxes page this...

Resolved! Trying To Order A T- Shirt It 's Invalid ITEMS

The Item Is Invalid

Phone replies on messages, screen goes blank

I was wondering if anyone else is having a similar issue. It seems that when I reply to a message on my phone during my reply the screen goes blank and resets as if I have not written anything. Then I have to start all over again. Is this an ebay iss...

International inventory fail

I am having a problem with my international listings. eBay servers in other countries are not removing my listings after I have previously sold them, then when I sell it again I have to disappoint and refund the client. Not good ! I have disabled my ...

Extra discounts being applied

My buyers are being permitted to use a public coupon I post on top of an "offer" that is accepted, This allows for more of a discount than Im willing to sell more. I want to offer only one discount per sale.

Shopping Cart page "Technical Issue" message

SO anyone else getting a message on their Shopping Cart page that reads in the RED bar " We ran into a technical problem. Please try viewing your cart later". This comes up after I sent the seller a request for total on the page. Have had this messag...