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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Active listing page blank

When I click on active listing page my pictures show but not any of the other columns. Other than pictures the page is blank, No title, start date watcher columns.... Ended and unsold pages remain normal. I have rebooted, cleared browsing data, tried...

URGENT need personalization option corrected

personalization option has been working for like a year...now the option is chosen but entry block for customer to enter personalized information not appearing. I sell personalized greeting cards on this account and Gift Baskets at my store MelodysGi...

Shipping Pay Problem

I can't pay for USPS shipping today, the screen returns to the shipping page.

"Daily limit exceeded". Can an eBay rep please help?

For the past 3 years, nearly every time I go to look something up "too quickly", I have to solve a captcha. I don't even type fast, but unless I put 10 or so seconds in between a query, eBay thinks I'm a "bot". Despite moving and having a completely ...

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(sigh) New listing tool is aptly named

I've all but shut down this account for selling, for a long laundry list of reasons. A few days back, wallpaper with a really high retail turned up out of nowhere being sold for pennies, and I tried to list it on the other account. Care to guess if t...

Error printing shipping label for return

I am trying to return an item, but when clicking “print shipping label”, it opens a new page saying “We cannot process your return request due to a technical issue. Please try again”. I have been trying for days and still not working. All attempts to...

We should provide a way to directly view old items

I'll provide screenshots of what I'm talking about, but for context, I always found the extra page to see similar items that go for double the price and are never low enough to even consider possibly buying annoying, but I really found it a waste of ...

Recent Searches No Longer Remembered

Hi,For the pat several weeks, the Search Bar along the top suddenly stopped remembering recent/repeated searches. My computer is a Windows 10 desktop. My browsers are Chrome & FF, which I check daily for updates. I tried clearing the cache & cookies,...

Resolved! can't find shipping label for returns

i initiated a return, the seller accepted it and refunded my money. now i need to mail the item back to the seller, but no matter where i look i cannot find the shipping label or invoice to send it back.i've never had this problem in the past; typica...

Resolved! Track Shipping

What does it mean by " We are sorry. Your item delayed"? It is about track of the shipping.

What is the deal with ebay today. Sales stopped last night... Ebay down all day

Been checking ebay down detector all day since 7am and constant reported problems all day.. And sales stopped at about 7am.. What gives.. What is ebay doing? Anytime it looks like this, i can pretty much tell that my sales for that day are gonna be g...

Buyers having trouble making offers tonight.

I've had two different buyers tonight to send me a message that they can't send an offer. When I attempt to respond to their messages with an offer, it won't let me. Says offer limit is reached or can't accept an offer. Anyone else?

"This item isn't available in the requested quantity. It may have been purchased already............

I was told by ebay to be added to exempt list by the seller after experiencing errors adding to cart / purchasing, trying on browser and app. https://www.ebay.com.au/bmgt/ExemptBuyers It did fix my issue I think as I added it to my cart while waiting...

Resolved! TROUBLE deleting items. any of the them.

hello,for a little under a month, ive been unable to remove ended items from its list.when i click 'delete', the screen goes blank in that area [pic]. when i refresh thepage, all the items come back. ive tried deleting them one-by-one, upon thefirst ...

Respond to Question for Sellers

So I don't understand, if you cant respond to a question that is either invalid or 90 days old then why is the link still listed in the action column on my listings? What I'm showing above is from the website, on the app its same thing under the acti...