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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How do I delete my eBay community account?

That's it. I want to delete this account. How?

Ended Volume Discount - still shows in red text on search page as discounted

I ended several volume discounts over the past 2 weeks because they were interfering with buyers requesting a combined ship total through the cart. All this time later and it still shows bold red text under the listings on search "save up to X% when ...

Has the Video option for listings ever worked ?

I have a video, of an operating machine I'm listing, that I can't get added to the listing. I noticed a question on the forum clear back in March "Unable to add video to listing."As much as I can tell there were replies up until last week, most agree...

description not showing up

is anyone else haveing issues where you make a listing and include a description and when you hit list it there is a description error and your description is no longer there?

Video upload failed. Please try again

Video upload failed after 4-5%. Anything wrong ?

eBay site freezes for at least 10 seconds on first load

Does this happen to anyone else? It only happens when you first load the eBay website and freezes to the point where the "Not Responding" pop up will appear and you can wait or exit the page, after a few seconds the site will fully load in.All the ex...

Uploading Photos for Listings

I used to be able to upload photos for listings from Google photos, Drive, email, or my own Amazon photos. For the last two days, Amazon photos is not a choice. When I go into my Amazon account and try to share photos with Google photos, they seem to...

My watchlist is suddenly showing current bids in Euros instead of Dollars

I just went to my watchlist, and suddenly, all the current bids of the items on my watchlist, are showing up in Euros. I'm in the United States. Is anyone else having this problem?

managed payments instant payment Instant failures

Well Welll well here we are again with the same old fantastic customer serve less. Everything is just as bad as before managed paymets which turns out to be a bottom line bonanza for EBay allegedly, and a basket of **bleep** for the swindled users.I ...

Ebay offering returns when I switched off

Is anyone else having this problem. I keep switching off returns and it just goes back in again

Ebay is not working

The women's coats page, particularly the women's puffer coat page seems to be malfunctioning.Everytime I try to search within that subcategory or try to access it, I get a message stating that there are no items.

No views on eBay

Every item I have has 0 views. Watchers aren’t responding to offers and when I search my item in recently listed it doesn’t even pop up HELP!!!

Package state: 'delivered and 'in transition' on the same time

status: 'devlicered' status: 'in transit'

E-Bay offering International Shipping to customers when the shipping policy doesn't!!!

E-Bay FIX YOUR CRAP!!!I had to cancel an order today because E-Bay sold it to a customer using E-Bay International Shipping. The shipping policy used for that item doesn't offer ANY kind of international shipping option!So E-Bay is just willy nilly o...

Shipping amount charged does not agree with the printed online label record

I just purchased a label for $8.15 from eBay. When the label prints it also includes an 'online label record' which is attached. The attachment said that my label cost $7.97. A bit confusing and I thought maybe someone would like to make this correct...