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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

At times, I cannot send invoices...

When I click send invoice, it doesn't advance to the "invoice sent" page, and a few people haven't paid due to this glitch. It's been happening for a few months now, and I've just been living with it (like the new crappy listing page that resets when...

Seller Hub Notification Bell& Awaiting Shipment - Print Shipping labels NOT working

Join me in celebrating this weeks glitch on Seller Hub ... the notification bell this evening is NOT showing any sales NUMBER nor is the "Awaiting shipment - print shipping labels" showing any numbers for sales ... I happened to roll over the notific...

No changes can be made in Scheduled Items

Edit and Actions are grayed out and do not perform. When Clicking the Edit button for Bulk Editing it does not work. The only way to make changes is by editing each one individually. Cannot Delete an item. Etc.

Unable to select shipping option

Shipping options on both mobile + desktop not loading or if loads doesn't allow you to select and unable to post listings bc it keeps saying needs to select shipping option

Not receiving offers for days !!!!

What is going on with the offers ? Not receiving offers since last week !! Called in at EBay….. to get answered that everything is fine !!! No it’s not !! Not normal to not receiving offers. Looks like some servers are all good and some people are re...

Collectibles - Fee for Gallery Plus but supposed to be free

Gallery Plus in Collectibles is supposed to be free, even after the Seller Update, but the $1 fee is being charged in the Collectibles category.

Bug in filters

Given I am a user in the UK looking to buy a laptop AND have ticked the UK Seller filterWhen I select a screen size filterThen what I actually see are laptops from the USA (wrong behaviour) If I deselect the screen size I see UK seller products again...

Saving searches

Hi. I am not able to save searches. Buttons are not visible. I tried both chrome and firefox. There is no Android option too. I would appreciate if someone can help. Thank you. Pedro Esquivel

How to delete phone number from ebay acc

My old number is not valid and I do not wish to share a new number.. How to remove the old number with out sharing a new phone number. If it for 2-factor why can't I use Yubico key. Mobile phone are not secure. Thanks

Sort by newly listed not working

I have a bunch of saved searches all sorted by newly listed. Suddenly they aren't sorting correctly by date. I tried it in ie11 and Google chrome and it worked the same way in both browsers.

CAN'T LEAVE CUSTOM FEEDBACK TO BUYERS

I cannot leave custom feedback, only the canned responses work even if I add my custom response to it. Anybody know what's going on with that?

Seller Hub Overview page missing Message link, Seller ID, etc

I checked this on TWO browsers, the Seller Hub Overview page is now missing the Messages link on the right and the Seller Hub title PLUS Seller ID ... this info will show up on other pages but NOT the Overview page ...This started late Friday night 2...

Unable to Sort Search Results

Three days ago, the sort function on my searches stopped working. I have tried clearing cookies. I have tried three different browsers. I have tried using a VPN. All the same. The screenshot is from a search. Any help would be appreciated. Cheers!

Universal links no longer launching eBay app

Up until about 3 weeks ago or so, whenever I’d receive an email from eBay with notifications for my saved searches, when I tapped the link in the email, the link would open up the item in my eBay app. Since then, it opens up the item in my web browse...

Ebay Label System Cannot Print Scan Form - New Error Message

Hello, does anyone have the same problem? When we print the shipping label in bulk , eBay system does not create a scan form and is very difficult for the shipping company to accept that they would need to scan the order one by one. If someone has th...