Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Registering new payment

I tried to add credit card to Payoneer payment account but encountered error as card unable to verify. So I tried another card. Same problem. Please assist.

Website issue while using a tablet?

When I complete a search and then choose a specific auction to view, when I bring it up, the page is only a little over 50% of the size that it should be (only fills 50% of the screen), making it very difficult to view. Is anyone else experiencing th...

Postage charged customer less than actual cost

Not sure what’s going on, but the customer is paying less than the actual charge for shipping even though I have it set for calculated shipping. Depending on how heavy the packages, it’s been as much as $7.49 out of my pocket to cover the difference....

eBay & Safari issues

I was just wondering how many people are still unable to list with Safari. I'm so disgusted with eBay & their lack of professionalism. Has anyone actually had eBay contact them & try to correct the issues. Thanks! Dottie

Cannot access my feedback page

Getting timed out on trying to access my feedback profile page. Anyone else having this issue?

Message received 'welcome to your new homepage' A COMPLETE DISASTER

You can depend on ebay to be pissy when you don't follow demented rules e.g. inlisting title I put book and author name and in description box add all the other relevant detailsincluding precise description. The usefulness of redundant forms is ZIP. ...

Resolved! USPS Media mail isn't available for some categories email from Ebay

Did any other media sellers get an email today from eBay stating they had listings in categories that don't qualify for USPS media mail, and that the eBay label purchasing won't allow them to ship media mail? The only products I sell are ALL media: b...

Notification Bell wrong data

Any eta when the Notification Bell glitch is going to be fixed? Mine has been stuck on "4 items need to be shipped today" for about 2 weeks. I ship daily and even after all items have been shipped it still shows 4 items need to be shipped today.

Item that has been shipped and now delivered still showing in notification bell as Paid-Ship Now

Hi, I have one item that is stuck in my notifications (desktop or app) as Paid- Ship now. If you click on it, it says you already purchased a label. Then when you go to orders etc, it is listed with the tracking and shipped/delivered. Is anyone else ...

Not Getting Sold notification emails

For the last couple of days I am not receiving notification emails that my items have sold.

Sold Listings - Still Active

Anyone experiencing a technical issue where a listing that sells is also remaining as an "active" listing?

Having problems saving auctions

Is anyone else having problems saving auctions? When I try and list an auction nothing happens. When I save it as draft it says "Saving Draft" over and over? I was able to create auctions this morning?

Resolved! Relisted Listings Still Shown as Unsold and Not Relisted!!!

Just relisted about 40 Unsold auction listings with "Relist as Fixed Price" and after the process completed, the items are indeed relisted but DID NOT move from "Unsold and Not Relisted" to "Relisted". I will delete the auction listings, but this is ...

contact.ebay.com

cant contact any sellers from their auctions post,got ERR_CONNECTION_TIMED_OUT for evryone of them

Cancelling & Auto Relist is creating Duplicate listings

I couldn't find the tech-issue board so am posting here. tyler@ebay I cancelled a purchase from a customer and the ONLY choice on the cancellation flow was to issue the refund and "Relist for Free" (or something to that effect) ...First, Sellers need...