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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My 90 day total keeps changing back and forth. The screen shots were taken at 6:58 and 7:05

I checked my 90 day total on the app and then I checked it again and it was different all within less than 10 min???

Glitching listing tools

I have noticed that in the past week the 'sell similar' tool hasn't been working. I normally have two types of variations and attributes: length and pattern/colour. Any time I try to copy an existing listing to create a new one, the length stays but ...

29 duplicate emails received for return shipping label

I received 29 (and still coming) of the same email with subject "You received a return shipping label". This was for item 325463068585.

eBay not showing tracking results as DELIVERED for "Delivered to Agent"

For the last couple of months eBay is not properly showing a shipment that's been "Delivered to Agent" as "Delivered". It simply shows the item as "Shipped", and when you click on the tracking number eBay's pop-up tracking info does not even show "Ou...

Заблокировали не за что

Давно зарегестрировалась на ибее будучи в России на учебе ,было это в 2010 году. Гражданка Казахстана ,весь 2022 год спокойно делала покупки на этом сайте через доставщиков ,которые предоставляют адрес в Штатах.сегодня по непонятным мне причинам меня...

BUG: Notification Delivery Format setting has no effect; all are HTML with graphics regardless

The "Notification Delivery Format" setting under "Communication Preferences /Delivery Options " has no effect; all notifications/emails I receive from eBay are HTML with graphics regardless of this setting.

Can't list a draft

Draft won't list to become active. Cannot make a duplicate of draft. Ebay called and I was told a lot of sellers are having this issue. Anyone else with this problem?

Hover to Zoom is bugging out.

I see many users with this same complaint, but did not see any kind of solution yet. I'm having the same issues as everyone else....the "hover to zoom" function does not work right anymore. Started about 3 months ago. I just got a new laptop, and it ...

request.ebay.429 error

Is there a fix for this? I get this everyday.

"Item Category" List is not populating while listing

Create Listing -> Item Category -> "Edit" -> "First Category""First Category" list fails to properly populate, does not respond to keyword searches, and hangs up for about 10-20 minutes every day for over a week Seems like a backend server error to m...

Cannot message a specific seller

I have tried two different ebay accounts, two networks, three browsers, and two different devices and I cannot contact a specific seller. I can contact other sellers, just not this one. When trying to send a message to this seller I get "Oops! Someth...

How to enlarge images of listings

How can I see bigger pictures of my listing? I don't want to zoom the entire page just make my listings larger. I have vision problems and my images show too small. I know that by clicking on each picture will make it larger, but what I want is to se...

not allowing edits to active listings

So many glitches lately...today, I cannot edit an existing active listing. After making chnges to a listing the little loading circle just goes round and round and never finishes. I have to manually exit the page and cannot make changes, even in the ...

Promoted Ad Rates %

Why is the suggested Promotion Ad rate % constantly changing on my listing that I have have promoted? I shouldn't have to go back and keep checking all my items to see what has changed. And I'm not just talking about a .01% or 2, I'm talking in some ...

Can't delete old bank for auto deposits

I can add a new bank but before I can use it, I have to delete my old bank but it doesn't recognize the bank routing numbers. Yes, I've confirmed them with my bank. How do I fix this issue?