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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller Hub Search

Keyword search of active items is not working on some searches.

Managing payments and invoicing buyers for additional charges

We only get a few requests like this, but we don't offer multiple shipping methods and prices on our listings now, as we offer free Priority Mail shipping on everything. Priority Mail Express used to be checked off for an additional charge, and I nee...

My 3 Orders

I have two purchases that nobody did anything to affect me, and this is important for my buyer rating!And this is only because the system is not supported or someone is not doing the job for which they are paid! These are the two purchases in questio...

Chrome OS Not Working

My browser works with every application except ebay. What is different about ebay? (and why?)

ebay won’t let me pay!

i have been trying to purchase my cart for over an hour and it’s still not working. Every time i click confirm and pay, it says “please check your payment details or use a different payment option” i need help!

mouse over to zoom feature does not work

The "Mouse Over to Zoom" feature was intermittent for the last couple of months, and now has stopped being functional altogether. The Click to Enlarge still works.What's the solution / correction / fix ? Sony Laptop and Dell Tower both with Windows 1...

Ebay Glitch ‘Vintage & Antique Jewellery’ ebay.co.uk Shops not displaying correctly on ebay.com

I have a shop on ebay.co.uk I sell under the category 'Vintage & Antique jewellery'. I currently have 277 items listed for sale in my shop. On ebay.com it appears as though I only have 14 items for sale. So any potential buyer using ebay.com has no w...

issue shipping international

who has an issue with international shipments does not let send invoiceIt doesn't seem to work, I already did the process and my buyer can't make the payment

Resolved! BUG - Editing BIN drafts changes set price to eBay's suggested price when saved.

Here is my listings after they've been created from the smartphone app: Now, when I'm editing the draft, it shows my current set price, and the median sold price that it recommends in the gray box next to it.However, If I save the draft without chang...

Using Various Browsers

Why are ebay users constantly being told to use another browser to get an ebay function to work? Why doesn't ebay test their code with all the standard browsers? Wouldn't this be the most straightforward solution?

Markdown sale glitches

The „end” button is missing in markdown. There is a lot of issues that prevent editing and am being forwarded from firefix to app to safari. Search for item in edit markdown is not working at all. Unable to preview markdown. Adding items to markdown ...

Variation Listings - 2 enhancement requests

Move the 3 Shipping parameters (Shipping Policy, weight, dimensions) to the "Variation Combinations" table. The reason: if a seller lists winter jackets in various sizes, a child's size Small jacket would weigh much less than an adult size XXL (for e...

Case on hold

I purchased a watch through eBay. Received the watch, everything was fine but I changed my mind and returned it. I have been keeping contact with the seller and they did receive the item but eBay put my case on hold for 2 weeks now and I have not got...

If it ain't broke don't try to fix it.

Why do you change your app without asking the users if they want it. You make stuff harder when you think you're making it better. Adding stuff i can understand but why change it completely