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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Instant payout to debit card not being recognized
Not able to withdrawal to my debit card at all
eBay Standard Envelope Postcards/Trading Cards
When using app, eBay Standard Envelope doesn't show up on the list. Click on Ship in the US button to restart it and eBay Standard Envelop is on the list. Select it. Then the package weight auto-changes to 3oz 12x7x1 instead of 2 oz 8x2x6. And Shippi...
Can’t like items
Currently I can’t like items, I have space on my watchlist, I’m on the latest IOS
need help
When trying to create a new listing (in which I enter all info needed) The format sheet resets and clears some of my info from which I just entered and says the listing is invalid and missing the info that I had already entered.
Share an item not working
I key on SHARE and use the email method. I type in a note and the email of the person I want to see the item and key on send. Pretty simple, except it does not get sent. I have also had a line come up for me to change the email address. At 75 I am co...
won't let me send an invoice
I have used eBay for years and sent hundreds of invoices but this last couple of weeks when I try to send a combined invoice to someone who won multiple auctions I keep getting this message - Something went wrong. Please try again later.
Do you have trouble with price in the listing tool?
Past 3-4 days I have issue with pricing section. The price doesn’t save and tool constantly calls for price. I close draft and open in the app and am able to input price there.
LOSS REVENUE for SELLERS and EBAY as SAVE AS DRAFT FUNCTION FAILS
PROBLEM: After spending a considerable amount of time updating my draft, I then select the "SAVE AS DRAFT" function which results in a continuous processing mode (remains in hung status with no error) .All data entered is not saved after spending 30 ...
NO ANSWER ON "IT" PROBLEM (2 WEEKS)
WHAT TO DO NOW???? MANY PHONE CALLS NO ANSWER
eBay app is JUNK!
eBay store owner here, monthly subscriber. This is the 3rd time I've reached out to eBay regarding this issue and NO ONE has responded. Continue to have problems with the eBay app for iOS (iPhone 14)? My app updated to the newest version/design and a...
5x Charge
I tried to order an item on eBay but the payment had errors with my 2 attempt, 1 hour after I see my banking App Notification Pops up with 5 notification That Purchase Went through (Payments On Hold) And in my eBay Purchase History There wasn't any i...
Buy it Now issues
So I had an item listed on eBay with a buy it now of $149.99. All of a sudden I get a notification it sold for $120.00. I had no best offer option so I was unsure what happened. I reached out to eBay and this was their response. I had to cancel the t...
Developer support hours
Hi, I purchased 1x hour of ebay developer support, but my account shows 0 hours. The payment was cleared in paypal. Does anybody know what to do?thanks
Bulk shipping issues ...
Not only can I not send offers from my seller hub, nor customize that page to show the edit box/actions, bulk shipping labels is not working either! Brings me to some PDF page without my labels, even if I download them! Not sure what is going on, but...
Multiple FIDO2 Keys
Currently only one can be registered which is either a significant risk or defats the purpose of using one. By only allowing one users are forced to chose between using only the one and risking getting locked out should their key break or be lost. Th...
