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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Complete shutdown for failing to provide tracking

I am a Top Rated seller with 1800 listings and sales of $10,000 per month and perfect shipping all through USPS and EBay with tracking automatically uploaded . Yesterday EBay Removed all my listings claiming that I had not provided tracking which I a...

Terapeak showing inaccurate shipping prices?

I posted this earlier in another forum but realized this might be a better place. I noticed today that Terapeak is way (sometimes way, way) off on both sold and active listings. As an example: From the top, the shipping shown on Terapeak for these th...

eBay current listing manager..slow with all browsers and information dissapears.

When I start a new listing using my pre-filled draft on eBay...my problem I use Firefox and just about every line a message window pops up "The page is slowing down Firefox. To speed up your browser stop this page." When I wait for Firefox to catch u...

Latest sold and watch list not showing

My Dad is having issues with his account since re-setting his password earlier on today. - Recently sold item listing is not showing in App or on browser version- Watch list is not showing the most recent items. It appears to have rolled back 12 mont...

Arrow keys not functioning in image viewer

Started recently. Arrow keys no longer move between zoomed images. Now required to use the mouse, which is very slow. Please restore this helpful functionality.

ebay listings - page rendering - scroll bars

Scroll bars appear at the right side of my description. sometimes they disappear if i press F5 refresh. I am using google chrome latest version. in other browsers (Firefox, Edge) these scroll bars are not shown. The page is better without the scroll ...

Features in ebay store glitch

I recently noticed the search features in particular sellers eBay stores are non-functional. The search bar redirects to eBay at large and not to the specific sellers listings. The sort and refine buttons are non-functional. Additionally, discount co...

EBAY IS BROKEN - DO A SEARCH FOR ANYTHING..

Do a simple search for anything.. Water bottle, etc, anything.. now remember the first couple you see at the top of the page.. OK, now go to the bottom of the page, and remember the last couple on the first page.. NOW, go to any other page of listing...

My video is not uploading on EB

I am trying to upload a MOV(mp4) video on Ebay and EB is saying it's an invalid file. It has 17.7MB data and the format is correct. What could the problem be?

Resolved! unable to send feedback

for nearly a week i've have been unable to send positive feedback to my buyers. anyone else with that problem?

problem listing shipping services

The listing to sell process allows me to put in weight and dimensions and then pick a shipping service, but when I press the list it button it returns a "something is missing" message and has entirely deleted the information that I entered in the shi...

Encryption & insecure data access

Hi I have been an Ebay member for many years.I am also a very qualified software engineer and have been for many years! Recently using a banking procted browser ( ESET) I find a lack of security with some objectsnot encrypted ( including port 80 HTTP...

Resolved! IM IN uk not USA

Anyone else notice page views disappearing from Performance Traffic Page, Page View Bar Graph Chart?

I have been watching the Page View Bar Graph Chart on the Performance Traffic Page. I have been trying different listing strategies. Best so far is mass early ending and relisting of items on a daily basis.I have pushed up page view traffic by 400-50...

Website not accessible

I can use my app on the phone OK but have not been able to get to the site at all on my computer. Just saying that it can't be reached. No wonder my sales are gone if people are having this problem too.