Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Can't change Location
Hi, I created my ebay account many years ago in Australia. In 2022 I went to stay in Singapore for awhile and I changed my location to Singapore. I'm now back in Australia and I tried to change my location back to Australia but the EBAY system says I...
Tables for VAT MOSS
It is important to quickly implement the possibility of creating tables to be able to select VAT according to the country of destination. I've suggested this several times. This is very important for fair pricing and fair competition between the vari...
Awaiting Shipment in Seller Hub
Awaiting Shipment in Seller Hub is showing 0, but I have 4 orders to ship?
The location of Ukraine is incorrect
Hello. I'm from Ukraine. Today I discovered that when you set filters when looking for a product, choosing the "location item": "Europe": you will not see products from Ukraine there. However, as soon as you choose "Asia", goods sold from Ukraine imm...
Missing Pending Task Seller Hub
Looks like live programming without testing. I have zero pending task showing on Seller Hub when I know I have 2 outstanding items to ship. Classic
Please take off "ITEM DESCRIPTION FROM SELLER"
eBay has been around for over 20 years, it doesn't need it on the description page people already know there's a description. Whoever came up with that idea... must be right out of elementary school! Give me a break!
At times, I cannot send invoices...
When I click send invoice, it doesn't advance to the "invoice sent" page, and a few people haven't paid due to this glitch. It's been happening for a few months now, and I've just been living with it (like the new crappy listing page that resets when...
Seller Hub Notification Bell& Awaiting Shipment - Print Shipping labels NOT working
Join me in celebrating this weeks glitch on Seller Hub ... the notification bell this evening is NOT showing any sales NUMBER nor is the "Awaiting shipment - print shipping labels" showing any numbers for sales ... I happened to roll over the notific...
No changes can be made in Scheduled Items
Edit and Actions are grayed out and do not perform. When Clicking the Edit button for Bulk Editing it does not work. The only way to make changes is by editing each one individually. Cannot Delete an item. Etc.
Unable to select shipping option
Shipping options on both mobile + desktop not loading or if loads doesn't allow you to select and unable to post listings bc it keeps saying needs to select shipping option
Not receiving offers for days !!!!
What is going on with the offers ? Not receiving offers since last week !! Called in at EBay….. to get answered that everything is fine !!! No it’s not !! Not normal to not receiving offers. Looks like some servers are all good and some people are re...
Collectibles - Fee for Gallery Plus but supposed to be free
Gallery Plus in Collectibles is supposed to be free, even after the Seller Update, but the $1 fee is being charged in the Collectibles category.
Bug in filters
Given I am a user in the UK looking to buy a laptop AND have ticked the UK Seller filterWhen I select a screen size filterThen what I actually see are laptops from the USA (wrong behaviour) If I deselect the screen size I see UK seller products again...
Saving searches
Hi. I am not able to save searches. Buttons are not visible. I tried both chrome and firefox. There is no Android option too. I would appreciate if someone can help. Thank you. Pedro Esquivel
How to delete phone number from ebay acc
My old number is not valid and I do not wish to share a new number.. How to remove the old number with out sharing a new phone number. If it for 2-factor why can't I use Yubico key. Mobile phone are not secure. Thanks
