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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

We looked everywhere message when listing a item. Started a few days ago.

OTP Not receiving on given phone no

Hi, Can any one guide. For phone no verification, OTP is not receiving on registered no. Phone no is working fine.

Replying in eBay messages from USA to Australia (as an example)

When I try to reply to a customer in Australia, I get a red banner alerting me with this message....."...The question you are trying to answer is either invalid or older than 90 days. You cannot respond to questions older than 90 days.,,"(below) I ha...

All morning. I hate you eBay.

Can't access "My Sold" for several hours now. Mobile, PC, multiple browsers, multiple IP addresses, sign out, sign in, always this stupid red error.

Blue Care shipping alternative shipping label scam needs to stop buyer beware

If you look up the tracking number via other trackers you will find it is Blue-Care Shipping label. You will find many people who needs a refund. Many of these buyers have negative feedbacks.Chance it is a scam meant to fool you and ebay. Blue care s...

Cannot Accept Offers

As of this morning my account cannot accept offers, attaching photo of error message I receive when trying to accept. This is happening on both mobile (app) and desktop.Last month I also had buyers unable to pay and unable to accept offers, it seems ...

My item search window will not retain settings...

Good morning and hope you're all having a wonderful Holiday season! In the last 2 weeks, I find my search window settings are resetting back to a default (?) every time I log out. I clear cache and cookies with every logout on my PC - this has never ...

My Primary shipping address has been change with no authorization have lost packages now

Hello. My Primary shipping address has been changed with no authorization and now have lost packages. please urgent help. Have no success to contact Ebay support agents.

Unable to delete unsold

Been going on for a few days now. Using Chrome. I've been unable to delete items that were ended by me. The dropdown doesn't even open. I've cleared cookies, cleared cache and restarted I can't have these hanging around to get phantom re-listed. Is t...

Feedback issues

My feedback percentage says 0% anyone know why that is? I have been a member since 2010 and have 671 transactions

Search fails to find an item

I have a lot of saved searches but often I find that a straight google finds listings but the Ebay search doesn't. Example: ipm-429 or ipm* should find thishttps://www.ebay.co.uk/itm/124297525571 One clue may be that I am in the UK but the seller doe...

Markdown Sales not ending

We set the markdown sale ended but the sales is still in processing, please fix it asap, eBay

Volume Discounts Missing?

I haven't listed anything in the last couple of days, and when I started to do new listings I saw that the option for volume discounts was missing from the listing form.I went further to check my listings and none of the volume discounts appear. Is t...

ebay keeps relisting items after they're sold

After a customer bought an item I discovered that it (along with 4 more) was already sold. I cancelled the order as "Out of Stock" and refunded their money but I think it makes me look bad.I've sold 12 items and only five were relisted so it's obviou...

Ebay Authentication - charged $14.95 but items NOT authenticated (shipped directly to me)

This past month I have been charged multiple times for ebay authentication but the items (shoes) have been shipped directly to me. I believe this is a bug in ebay's software.The seller discounts their shoes not long after originally listing.The disco...