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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

trying to get a customer service agent

I was informed in an email that ebay terminated the sale and ebay buyer acct that purchased an item from me. I refunded the money and had shipped the item 2 weeks prior to this notification. I would like to speak with an agent and cannot get connecte...

Listings not showing up

Listed 18 auction listings last evening around 7:30As of 7AM the next morning they still have not shown up in category

hollow promise of a '24-48 hour response

Dear eBay Leadership Team, This month I have accumulated over ten emails, each promising a response within the 24-48 hour window, a commitment that has been consistently unfulfilled. Moreover, in January alone, I have spent over four phone calls, eac...

New shipping preferences won't allow editing as of 27 January

Unable to build or edit current shipping preferences. Big change in how to list items as of this AM 1/27

After more than 20 years on ebay ...I'M DONE

eBay is being overran by idiots who can't list in the correct category and eBay won't even abide by the rules that they themselves have set. A listing "free-for-all"..... list dirty underwear in the jewelry sections. Sell comic book's in the automoti...

Getting the ebay sent message asking to evaluate a transaction....

I have given up on that aspect answering the questions, as one has no way of knowing exactly which transaction they are asking about....So basically it is pointless and a waste of time trying to figure out exactly which transaction is in question.......

Bot Error

When I was trying to look at the policies and baby products, I got this error. Tell me why ?As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving thr...

Incorrect Search Alerts

Many of my saved searches are showing the blue number alerts as if there is a new listing when there’s not.There’s many more alerts than normal and some alerts are showing an unreasonably high number of new listings.

Selling Form "Schedule your listing" Hour & Minute pulldown menus not displaying properly

@lisah8752 first mentioned this in conjunction with another problem report in a different post, but I thought it important enough that it deserved a separate thread of its own: It appears that the values for the Scheduled Hour and Scheduled Minutes p...

Checkout box

Saved comics won’t erase

Resolved! Purchase not on "my purchases" tab.

Paypal has the transaction: Order Number : 16-11095-90612. Invoice IDv2_cf47ddcc-f23a-4849-a12d-adacc45a86be_2_9. I can't remember the seller. Help please.

Saved searches are not bringing new or any results.

For the last 2 days, my saved searches tab does not show any new listings even though I know there are! I have searches saved on new in box items and the message “no results found” pops up but there are 7-10 new items listed in the blue tag on the se...

locked out of account , cannot contact anyone for assistance

I SOMEHOW AM LOCKED OUT OF MY ACCOUNT (after entering the CORRECT password) and there is ABSOLUTELY NO WAY TO FIX IT WITHOUT COMMUNICATING WITH A PERSON....I was told I HAVE TO CHANGE MY PASSWORD TO LOG IN ", ...."BUT I HAVE TO LOG IN FIRST TO CHANGE...

I can't send a message to a seller

Order number 19-11100-74553I need to contact him to setup a time and place to pick up my order. Could you guys email him and tell him his account is on private or something.