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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

What is the deal with ebay today. Sales stopped last night... Ebay down all day

Been checking ebay down detector all day since 7am and constant reported problems all day.. And sales stopped at about 7am.. What gives.. What is ebay doing? Anytime it looks like this, i can pretty much tell that my sales for that day are gonna be g...

Buyers having trouble making offers tonight.

I've had two different buyers tonight to send me a message that they can't send an offer. When I attempt to respond to their messages with an offer, it won't let me. Says offer limit is reached or can't accept an offer. Anyone else?

"This item isn't available in the requested quantity. It may have been purchased already............

I was told by ebay to be added to exempt list by the seller after experiencing errors adding to cart / purchasing, trying on browser and app. https://www.ebay.com.au/bmgt/ExemptBuyers It did fix my issue I think as I added it to my cart while waiting...

Resolved! TROUBLE deleting items. any of the them.

hello,for a little under a month, ive been unable to remove ended items from its list.when i click 'delete', the screen goes blank in that area [pic]. when i refresh thepage, all the items come back. ive tried deleting them one-by-one, upon thefirst ...

Respond to Question for Sellers

So I don't understand, if you cant respond to a question that is either invalid or 90 days old then why is the link still listed in the action column on my listings? What I'm showing above is from the website, on the app its same thing under the acti...

Hover to Zoom problems (not working right)

When I pull up an item, the hover to zoom works on the 1st photo, as it should, but if I click on the 2nd photo, hover to zoom, is working but only vertically on part of the photo, sometimes it's on part of the left side, sometimes it's on part of th...

hover to zoom 2nd photo screen shot 1 (640x389).jpg

Changing Attributes

I have lots of listings that I used "Players Name" as the attribute and now I have cards to add to those listing but ebay will not let me add them. Does anyone know a way to change it to "Card" automatically? I tried to change a few small listing by ...

Resolved! LOGIN - IDENTITY VERIFY - LOOPING

While trying to contact a seller through purchase history regarding an item received today, ebay asks me to verify my humanity. I checked the box then also had to "choose all the buses." Then was asked to login and was directed to the homepage. This ...

Resolved! My listing stay secound day to 0 views

Hello , guys yesterday i list my products in ebay for first time and i have 0 views , i try to search my product in site with title but not showing. I think this is some bug or maybe i make something wrong. Btw i have active one listing and one aucti...

Ebay US "Vintage & Antique Jewelry" / 262024 category not showing International items

The category heading "262024" or "Vintage & Antique Jewelry" does not display items from Ebay.co.uk and other European Ebay sites. This error has existed for months now. First identified and provided to Ebay via Customer Services in October 2022. Des...

I can't change to my Feedback Profile photo.

Hello everyone. I tried to chance my photo in feedback profile, but when I click on my current photo the link me with my ebay store profile, I can't see the option for edit it. So now I have two different photos. I want to chance the photo in my feed...

HTML Images/banners no longer showing - Preview is fine

Hi guys! Been a seller on eBay for 15+ years and haven't had this problem before. I have my own custom description layout with header, banners and a picture of my shop back in the 50s. I'm not sure when but it was only 2-3 weeks ago, all this disappe...

Why do search result quantities change when changing the sorting from Best Match to something else?

Example, I'm searching for a set of 4 car wheels that are 19" in diameter, 9.5" wide with a 5x114 bolt pattern. So I type in "19x9.5 5X114 Set" and receive 46 results under the default sorting of Best Match. When I choose to sort the results to anyth...

Confirm and Pay button to buy label is gray out

I dont know why its been already the 4rd month that im doing it like that and It is a time consuming!every time I want to buy labels in Bulk, the gray button of "confirm and pay" is graying out!I can only do it if I am paying tiwh my Paypal accountBu...

"Servers Down" ERROR when trying to verify bank account micro deposits

I upgraded my personal account to a business account and added a new bank account. I received the micro deposits to verify my bank account but when I click the red banner at the top it sends me to an error page: "It’s not you. It’s us. Our server is ...