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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

iOS iPad app glitch

Just recently i’ve noticed that when I want to buy an item again from a seller I have already purchased from, I go in to previously purchased, click the item & get a useless page that doesn’t sell me the item again or even show the listing, if I go t...

Ebay Customer Service is not help

I've been selling on eBay for seven years, so when a recent transaction went awry, it hit hard. After selling an iPhone, the buyer claimed a flaw and wanted to return it. But when the returned package arrived at my address, it was nowhere to be found...

Resolved! Search is not working and as a result, I cannot make the soft porn and sex images go away

I am going to close out my account unless someone can fix this. I've already stopped looking at eBay at work and now I am too grossed out to even look at it. I just bought a portrait of a woman from the 1800s and what does eBay recommend to me? Full ...

The "3 minute feedback" email does not properly replace the [MEMBER_LOGIN_NAME] variable string

On April 29 2024 (04/29/2029) at 2:40:16 PM EST, I received a email inviting me to "share your opinion about your recent eBay Money Back Guarantee interaction", following a link to a survey. On the very bottom of the email the following was included ...

No purchase info after payment

Charge has posted to credit card but no purchase info on my eBay account.

Can’t list items

What is wrong with eBay??? I have bought and sold on eBay for 25 years since 1999. Listed several items yesterday (4/28/2024) all listings say they are live, but none of the listings are actually listed, or “live”. Shows in My EBAY is active listings...

An offer arrived! But not my listing!

I received a great offer to buy my item! Great, right? No. On closer look the image of the item was not my image. In fact, the item was not mine. It was a similar item to one I am selling now but another seller's listing! Major mix up. Will the other...

2 step autentication

Hey, i can't acess my account anymore, i changed phone number so im not able to receive the confirmation code. what do i do?

Payouts from ebay stopped, big problem

Hello,I have an S Corp and a business checking account. I have had no problems with getting paid by ebay, and making payments with my business account for 4+ years. As of this weekend, April 26, 2024 eBay automated messages say my account info doesn'...

"We've Looked Everywhere" error when trying to list

Each time I try and list on my ebay in Google Chrome, I get an error of "We've Looked Everywhere" and the listing does not go through. I then click "My Ebay" and same thing, I try to find any item on ebay and same thing, I have to wait about 5 minute...

ebay scammers

Hello I brought something off ebay seller didnt send tracking but it said it's been shipped can someone help me.

Results missing when sorting by Lowest . Full results when searching by Highest.

Searched an item which had 15,000 results when sorted by Highest price first. Simply changing it from Highest to Lowest cuts it down to just 70??? Does it on Apple and Android platforms. Why are the results being hidden? Thank you.

Why doesn't greedbay just add tracking cost to first class? Instead of causing the seller chaos

First class a lot less money than ground adv. Selling inexpensive items become impossible due to high postage. Each time the post office raises prices more billion profit for greedbay.

Alternate view of product not responding

Ebay website will not allow for alternate views of an item. The thumbnail photos on the left side will not respond to touch command. The arrows on main photo will not respond to touch command. It is impossible to commit to a purchase without seeing a...

Listing Issues ... Slow Traffic

I listed items today and it took twice as long with glitches ... endless spinning cursor and had to back out and pull item from draft in order to list them. Also, some of the pictures that were added are not there. I also promote all my items and it ...