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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I'm being sniped after the auction ends and I'm told I won

And there is no customer service

Resolved! Available Quantity randomly changing?

Went to my listings page to check on inventory and noticed some strange numbers under the "available quantity" column. Huge numbers that I did not input... in fact, many seemed to mirror the number sold. This seemed to affect approximately 10% of the...

Listing Glitch?

Hi - when trying to list from my computer, the site is getting hung up and won't allow me to begin a listing. This has been happening since last night. In the 2-3 days leading up to this, I noticed that photos for listing were taking a LONG time to l...

Seller Hub Customize Table

The Seller Hub no longer holds my selections when I customize the table. I have tried to reset it to my selections multiple times and it always goes back to what Ebay wants.

Wanting my money back from the fee they charged me!!

Ok I recently posted a few things on EBay but to my surprise nothing has sold yet I’m out $7.50 because of they charged me that for listing it on the site!!! It said that it was going to be free listings for 6 or 7 weeks! Well my other 2 items didn’t...

Can't update my credit card information.

Can't update my credit card information on the eBay website. The credit card is exactly the same as the previous one, I've just got a new expiration date and presumably a new 3 digit security code ( I think). Getting an error message saying that eBay...

False Bid cancellation notice

The last 2 days I've noticed when an auction ends with no bids and Ebay relists it, if I go in right away and end the relisted auction, I get a bid cancellation notice. I am by no means bidding on my own items and there are no bids on the relisted it...

Photos not Loading

I take multiple pictures for a listing, none upload. I have been on Ebay 3 years and never had an issue. I have re downloaded, cleared history, no help.

Unable to add to wishlist - Wishlist not at capacity

For the past few days I’ve been unable to add items to my wishlist. I’m getting a different error than the one I usually get if my wishlist is full, as well. “No items were added because there is not enough space on the list for all of the items.” I ...

ACCOUNT

i AM DONE WITH EBAY I HAVE NOT GOTTEN ANY HELP WITH GETTING TO WHERE I CAN CHANGE MY EMAIL ADDRESS AND GET MY ACCOUNT SIGN IN UPDATED. VERY POOR CUSTOMER SERVICE.

Resolved! Non-ordered product

How do I go about getting a product returned that I did not order? The order is not in my history, and I would have NO use for it.It is very expensive, and it is sitting here with no simple means to return.Thanks,JSH

I LOST MY EBAY ACCT # MY COMPUTER WAS HACKED GOT NEW COMPUTER LOST ALL INFO HAVE NEW EMAIL

i NEED HELP TO CHANGE EMAIL AND GET MY ACCOUNT NUMBER. I SET UP MY EBAY ACCOUNT A WEEK AGO AND NEED TO CHECK IF i HAVE ANY OFFERS. I HAVE TRIED EVERYTHING ON EBAY AND NEED HELP OR SOMEONE TO CALL ME TO TELL ME WHAT TO DO. LINDA.

Track shipping links in eBay app aren't working

When I try to click on the tracking number nothing happens. It's blue like a hyperlink but didn't do anything when I click it. This is only in the eBay app.

Resolved! No services available for Shipping

Hey there I'm new here and have sold my first thing but when I try to compile and complete it, It goes "Oops no services are available" I'm in Europe and want to ship to the USA and it forced me to use USPS or other services, which are not in ireland...

Resolved! My seller feedback....

They last 12 items sold has the wrong feed back they all have this.. HELP How do I get this removed? Item was shipped and receive new tracking number due to weight USPS tracking number 95349,13814113334013868. Confirm received on December 4 Salt La...