Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

deceptive ads in order details

There seems to be deceptive ads on the order details page stating that I have 5 free offers. ads are made to look like they are part of the ebay website but its a third party ad to get you to sign up for 5 services. why does ebay allow this nonsense?

Ebay Seller Feedback Page in Safari Desktop Browser Not Showing June 2-5, 2025

The ebay feedback page in Safari has not been showing for several days on Safari Desktop Browser. I am on the most current versions of everything. I am tech savvy and have cleared history, caches, rebooted etc all the regular stuff. I know the page r...

Ebay's Ai bot closing help cases instantly, and not helping at all.

So yeah, the Ebay Ai "assistant" isn't helpful, ever. Also the crap where one too many companies using Ai to ignore customer issues and laying off people to be replaced by Ai is also very stupid. The CEO of Ebay made a utterly stupid decision of usin...

Feedback not updating, blank page and incorrect order of feedback

Also cannot access feedback when clicking on recent feedback left by customer or when clicking on link that shows total number of feedback.

Resolved! Feedback page is blank

I'm logged into my account and when I tried to view my feedback, I'm taken to summary page with a link. If I click the link the next page that opens is just white with nothing on it. Is this a glitch or is this the new feedback page?

Mobile Update for Drafts

New mobile update for drafts is flawed, and has many time wasting features built in. I start my drafts on desktop, and complete them by taking photos in the mobile app. The new drafts, I have to manually click "continue" on 7 screens just to complete...

Earbuds only work for some ebay live shows

Curious if anyone has had a problem with earbuds and headphones not working for all shows. Some it works but some shows that I switch to come through speaker on phone instead. Cannot determine why. Thank youMatt

My Store Says I Have No Inventory?

I have about 60,000 items listed on this account but none of it is showing up. My smaller store with 20,000 is fine?

Profile picture is missing from listings

My profile picture is missing from my listings and has the message "Add an image to your seller profileBuyers are more likely to trust sellers that have a photo or logo profile image." However, when I go to Edit Profile (the link provided), my profil...

Rec'd policy violation notice and listing removal

I had the December 1982 Playboy Christmas Gala issue listed for months. Today I get a notice that the listing was removed for policy violations - the emails said:We had to remove your listing because it didn’t follow our Protecting minors policy. We ...

Resolved! "Checking Your Browser"

Hi, I think that I have persuing an answer to this under the wrong location. Is there anyway that we can elimate this "Checking Your Browser" message that comes up when I look at ANY item. I often just shows for a few seconds then disappears. But, so...