Report eBay Technical Issues

Forum Posts

Sorted by:

I cannot purchase and print shipping labels!!!

I am getting red text above saying that USPS is experiencing issues with labels but when I try to purchase a FedEx label or UPS label, it still won't let me purchase! Doesn't matter what label I try to purchase and print! PLEASE FIX EBAY!

Metrics Glitching????

How does this happen? Sold 2 things and NO 0 nada Impressions or views. What's going on?

How to solve my temporary lock on bidding, selling and the ability to send messages? please help

I'm getting this error: "Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore y...

QR Today 10/20/25 USPS Unable to Scan QR Code Labels

I prepared multiple packages for shipment using labels generated through my eBay shipping account. When I took them to the post office only about half scanned successfully. The rest returned as “unknown” when the clerk attempted to scan the QR codes....

Does eBay really care about fee circumvention?

I recently stumbled upon a situation that makes me wonder if eBay is putting too much trust in AI to reduce their human intelligence payroll. I found a seller that had an item I was interested in. This seller has 96% positive feedback and ~100 items ...

Bug on Revise listing

I've been trying to "revise listing" on a subset of items for a few days now.On some I can do it without any problems, on others I get a blank page (picture attached) editing.They're all with fixed price sales.

Ebay order issues

I recently fell for a zip code scam for a collectable miniature set... Very mad at myself for not seeing the red flags. I contacted the shipping company they said the seller sent it to a different address in my zipcode. The people who live at said ad...

Search clear issue

In iPhone 16 while we search in the search bar when the user tries to clear it it does not clear the text

I need help to my order

I ordered two gold from eBay and I picked them up tested today but unfortunately they are not gold what I can do ?

Auto Relist Gone?

Good afternoon everyone, was just reaching out to see if anyone has experienced recently their auto relist function on auctions disappeared? I have been selling on and off with eBay for over 10 years and have gotten more consistent within the past fe...

GOT It button not working

I am trying to list. Uploading from my mobile. After I pick my pictures. You need to click on the GOT IT button.But it is not working. Nothing happens and I have to shut down the page to try again. Tried on Chrome and Firefox. Same results

Personalize option

All my listings had a "Personalization Text Box" turned on and it's not showing up in any of my listings. I've checked my listings and the option to Personalize is set to "Yes" and I've added a text instruction for my customers. This option was alway...

How to search an item using Order id

Hi! I got a notice that I’ve authorized a payment of $21.54 to eBay commerce. I was just curious and tried to find what this was. But it doesn’t show up in purchases or anywhere I’ve searched. Please tell me how to search an item using Order id. Than...

Re-listed listings break images if the original listing images came from 3rd pty host & images gone

itolduandso had posted the same issue back in 2-13-2024. No responses. So, this has been going on for well over a year.I am having the same issue... losing 100s of hours of photography work!! These are photographs we've taken,not manufacturer photos....

Unable to generate the label

Iv been selling a lot on ebay in the last couple weeks altho I am new to this. Suddenly 2 days ago, when I go to print the label it says- "Something went wrong and we are unable to generate the label" I have literally tried everything- and apparently...