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Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Answering to buyer offers in Seller Hub - Edit??
In the Seller Hub | Tasks, you will find offers that (potential) buyers made: When clicking on that Respond to open offers it goes here: The problem: In red EDIT (see second picture) used to be Review all offers. So now an extra step needs to be take...
I don't remember my password. Can't create new password because I need to list my current one.
One location states, if you forgot your password, click here to change your password. It sends me right back to a page that asks for my password.
Payments
My account won’t let me add a debit card after removing an expired card ?? Any clues
Bulk Editing With Excel Through Reports Not Uploading Correctly
I make a lot of adjustments to price/quantity through bulk editing with Excel in the reports tab. Works great and saves a ton of time, until today. 417 listings failed, 815 succeeded. All failures have this error: "Revise Failure 21919165 Error - You...
Can't get over verifying information
Hello, when I am on the "Verify your existing information" page it just keeps popping "Something went wrong. Please try again later." Can you help me, please
Gallery images not showing up
Items I listed yesterday (both auction and fixed price listings) have a problem with their gallery image not showing up. The listing itself has all images fine. I even tried revising the listing and changing the main image but that had no result eith...
Did this bug ever get fixed? 32 minutes to respond at midnight or else defect?!?!
For years ebay would send a reminder email/message to respond to a return request or to send a response to a case and the email would be sent just after midnight the day AFTER the deadline to respond.this email would be followed up by a second email ...
I can't print packing slips
When i try to print packing slips from the paid and waiting shipping page or from the shipping page it does not work. Ebay in general seems to be glitchy all week. I can't access terapeak either. Anyone have any help?
The Feedback - > Follow Up link does not work.
I've tried to follow up on a buyer's feedback several times this morning and the link on the My Feedback Profile - > Left For Others page - > Follow Up does not work.
I can't make on offer
Every time I make an offer, I get the following message: "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance".Help, Please
Bids List Shows Nine (9) Different Bidders, But Summary Says two (2) Bidders. Is that right?
People who are unfamiliar with the details of ebay bidding, such as myself, might not be able to interpret the bidding history correctly. For me, the problem is with the number of bidders. I am unable to identify a way to obtain the correct informati...
Purchase
Hello, I will just given a gift card which I attached to my account and when I went to the checkout and preceded with my purchase. It will come back and say I needed to provide another form of payment. I tried a different form of payment and it would...
Resolved! eBay app listing issue with flat rate shipping
Over the past 2 days there seems to be some type of technical issue/glitch on the app when listing an item with flat rate shipping.When trying to enter a shipping amount, it is forcing the optional weight and dimensions to be put in, even for sellers...
Seller Hub missing information
03/17 and 03/18/2025 - Seller hub - items with bids is blank - 5 showing with bids, but dollar amounts missing
Symbol of ''inches'' replaced by random string of charactres..
The length stated in my variations is provided in centimetres and inches - for the last couple of days, instead of seeing the correct length in inches I only see some random characters! I.e. instead to the Length:60cm (24") -> I see the following: 60...
