Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to get an actual response from an eBay "trustly.one" tech issue verifying bank. Link in post

Does anyone know what it will take to get eBay to fix their issue with adding a bank account? https://community.ebay.com/t5/Report-eBay-Technical-Issues/Cannot-add-bank-account-to-my-Ebay-account/m-p/35108789#M142429 Clearly a tech error on their end...

Unable to 'schedule a pickup' at the USPS site.

Not sure if this is the correct place to post this.Is anyone else experiencing issues when trying to schedule a pickup at the USPS website, after you've paid for and printed your shipping label for an item that you've sold?After I've paid for and pri...

ebaystory.com is crashing my computer constantly!

ebaystory.com is constantly crashing my computer, erasing my photos and weights and sometimes shipping charges!sometimes it makes a duplicate listing of same item!sometimes it deletes some listings of similar!sometime it does not complete the new lis...

Issues with offers

This morning I sent out a bunch of offers and got nothing but this evening I am getting offers from people giving me the same offers I sent out this morning. Weird

Pardon Our Interruption browser check fail on EVERY item ebay.co.uk

Pardon Our Interruption browser check fail on EVERY item ebay.co.uk. Seems it was affecting Opera and affects Palemoon. Just sits there, no item displayed. You really need to fix this ASAP. And from a web design standpoint, it's really janky. Makes t...

"Report a seller" always gets "try again later."

4 days in a row I have reported a ring of accounts, purportedly in Japan, that are listing the exact same items, as proven by their photos, at slightly differing prices. After I submit, I get a response to try again later. I try again in a couple of ...

Feedback Count 'Toggling'

I've two eBay accounts and, for more than a month, feedback counts at both have toggled between current counts and past counts that never update. Refreshing the page restores the correct count, although not always on the first try. While this is admi...

Problem with enabling Best Offer on listings

It seems when I go into a listing to turn on the Best Offers setting, just for that listing, It seems to turn on Best Offers for many/all of my listings. All other listings I checked had it turned on. I did not check all my hundreds of listings. I do...

Ebay failed to respond to the Data Request I made June 9th - Still reads "Processing" - 5 days later

I made a Data Request on June 9th and the only response from eBay is that it still shows as "processing" (see screenshot. This is ridiculous. I merely asked for a list of transactions and descriptions for the past 2 years. Even to ask for that, I had...

I purchased a shipping label on a debit card, but ebay shows no record of this.

I'm awaiting a return to be delivered, mean while I sold an item that Im trying to ship. I tried to purchase a shipping label but because of my outstand negative balance for the return I had to update my credit card info. so i did this, ebay charged ...

Accepting offers

When I accept offers from my desk top computer, they do NOT go through, but do go through when I accept them from my phone...Anyone having this issue or know how to fix it?Thanks!

A new Low for eBay Support - the human "Experts" - now deferring to AI

I had two listings REMOVED because AI said I "didn't follow our Offering to buy or sell outside of eBay policy". Since all the listing contained was - the TITLE of the stock certificate. The SIZE, the CONDITION, and a guarantee of authenticity... I k...

For the love of God Put the Seller Overview Page Promotions Tile back the way it was Ebay!!!

You shove all the promoted store/listings/offsite garbage at the top, taking up all the tile space, and now we have to click and expand the tile to see our MORE IMPORTANT, NORMAL stats showing how many "free" listings we have left for the month. Plea...

Resolved! Seller said it already refunded but didn't reflect on my account

Hello good day!I ordered a book and waited for a month but item didn't arrive so i message the seller they said that they already refunded the same amount but I didn't received the said amount since they sent last June 4 and the case already closed, ...