Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shipping labels down?

Anybody else getting this screen when trying to print a shipping label? I tried clearing cache/cookies and still getting it.

Resolved! US-based items not showing up on eBay UK

Having trouble finding my listings available on eBay UK. My buyers in the UK say they can only see 11 my listings after following a link directly from my store that I provide. Otherwise, to new buyers, my other 500+ listings do not pop up in search r...

Logo & about me section deleted

I noticed this last week on mine and my brothers eBay account. No matter how many times I update my icon or retype all of my about me section none of it will save. I have found an entire reddit forum of people who have all been told it’ll be at least...

Seller Hub is not working correctly

Problems with Seller Hub. When I go into the order column, "all orders' is not in order at all. Also the "Manage orders awaiting shipment" page, when I hit TOTAL column nothing comes up at all.

Labels Printing Out of Order...

One of my accounts as of yesterday started printing shipping labels out of order. This older account is fine. I'm guessing it's a glitch/issue.

I tried to list an item and it said eBay is unavailable in your location because of sanctions

"In compliance with applicable economic sanctions and trade restrictions, eBay is unavailable in your location. If you believe you are receiving this notice in error, please contact eBay’s Customer Service." to be exact. For context I am a seller i...

ebay motors classic car acd collector car filters are useless

new release on collector cars and classic cars in filters are totally useless. You removed body type as a filter means I need to look at hundreds of cars to find station wagons or convertibles. Also, the model years are random order in the drop down ...

Listings eligible to send offers in Seller Hub needs to be improved

The Send offers on 9 of your listings! page needs a way for me to remove listings (without ending the actual listings) that I do not want to send offers to. As it works now, when I get the message "We couldn’t send 9 offers due to an unexpected error...

eBay Motors Parts Compatibility vehicle selection bugs

Recently I noticed that the vehicle trim counts displayed when selecting vehicles for Parts Compatibility are incorrect. For example, if you select a 2005 Chevrolet Silverado 1500, it says "43 available" but there are actually 55 trims shown. I just ...

Resolved! EBay issues

My eBay is saying - We ran into a problem please try again later. It’s said this since 3am so far. Anyone else having problems?

Current price of active auction listings error

Current price of active auction listings is incorrect.please fix!

Changes to item pages.

Why did eBay move the category that an item is listed in to the very bottom?Please move back to the top for easier searching.

Profile Wiped Out With eBay Update & Will No Longer Save

PROFILE BUG -My Profile Logo and About Details have been completely wiped out. I’ve had the same information appearing since October 2024. I’ve attempted to re-add using the eBay App, Chrome, Edge and Safari. I’ve Saved, go back in or send link to fr...

Still waiting for offers to be fixed...

I am still getting customers who get the error message when trying to send an offer. I still have issues when trying to accept some offers. This has been an open ticked since February and has been a problem for an easy 6 months. Is there ever going t...

Ebay not sending Notifications or email for Sales

I happened to be lucky enough to be working in eBay today when I saw that I had an order I needed to pack. There was no notification sent to my account or email indicating that there was a sale. I have refreshed, turned things off and back on again. ...