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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Descriptions disappear when listing new items

I spent up to 20 minutes writing a description..then when I scrolled the listing to double check everything, I came back and the description I wrote was gone, leaving only the title of the listing that eBay drops in as a default description. After a ...

Ebay Live Notifications Turned Off but Still Receiving Notifications

I have eBay live notifications turned off but am still receiving notifications. How do I get these to stop?

Unable to relist ended auction items.

Can not get into my ended listings? Is this a gliche? I need to re list auction items

Sell similar feature not working

I can not use the sell similar feature this morning for ended items. Please help! Angie

cannot delete ended items

6/19 ,cannot use the bulk tools or delete ended items.

Product Research for sold items not showing all sales

Anyone else having problems with the Research Products page - trying to bring up some searches for most recent sales, example for iPhone or MacBook and getting a page of results or none at all. Also when ordering by most recent sold, don't see anythi...

None of my listings are allowing my buyers to pay

Each buyer is getting the message that 'this seller will won't send to your location. Please update your delivery address or contact seller for to get a delivery option'. So when I try and send invoice to see if that works for them and put on a deliv...

Calculated shipping not showing

Items with calculated shipping are just showing "varies" instead of a shipping cost on the item page. People aren't going to buy when they can't see the postage amount!

Compat chart ebay motors is wrong see error

1965 Chrysler 300 letter car is a 300L NOT 300M!1966 Chrysler 300 letter car is a 300M.

I can't withdraw money to my bank account.

I can't withdraw money to my bank account. I don't receive SMS to authorize the payment. Is this a problem with the system?I also can't get through to the operator, the system doesn't offer a connection with him. Daria

Problems with Daily Deals part of website

I have an issue with the Daily Deals part of the website. When you expand a category that has over 72 items, if you click on something at the top of the page and then scroll down to continue onto the next portion, it takes you back to the item you cl...

Photos not uploading

Hi When trying to create a listing but photos are not uploading, it says they must be the correct format, Jpeg etc. I've checked, they are Jpeg taken on Samsung A9 tablet. I've cleared cache, browsing history as well. In addition I get the same messa...

Access Denied

I keep having this very annoying issue with ebay when ever I am trying to list my items to sell after i list something and i go back to my ebay account or even just the home page to hit sell again to list another item. i will get hit with access deni...

Notification of sale not working and no emails of sale

Notification bell does not show sales (and no emails received). I tried it on several browsers, no luck. Issue started today. Just happened to notice a sale when I went into seller hub! Don't assume no sales, check your seller hub.

Ebay Seller Fees Not Showing

This is a new one to me. The Ebay sellers fees are not showing in the transaction details. They show on the previous sale and on a later sale but not on this one particular sale.