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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Anyone heard from Tech on missing Unsold search box?

I messaged them like I think a lot of people did. I use it a lot.

Photos are Black Boxes

I use a laptop and upload my photos from the drive. Today, for some odd reason, all the photos are just black boxes. I added the same photos to my Etsy shop and they are fine. What gives?

Why is searching in sub-catagories no longer possible?

Previously on eBay it was possible to search within sub catagories. For example, if I wanted to find a collectible fireman's badge from Boston, MA, to reach that point in my search I would follow these steps, first to "Collectibles", then to "Collect...

Payment Pages missing all data

The payment pages appear to be missing all of the data, including current balance, payouts, etc. Attached are 2 screenshots, one of the summary page and another of the payout page.

Error message when trying to sell

hi, I am getting an error message as I try to list an ten to sell. Any suggestions?

How do you get a live person to talk to you ?

I've tried every "customer Support" item I can find and I can't get a live person to talk to. My problem doesn't fit the "guidelines" of their automated system. For some reason when I try yo but certain items I get a "red flag" warning that says the ...

Ebay Orders may contain incorrect shipping address

We recieved this message from Ebay this morning: On April 7, an issue generated errors in the shipping addresses associated with some buyer orders. Please confirm the buyer’s shipping address by reaching out to the buyer on any orders placed after Ap...

Tracking page in App not linking to carrier tracking website

Hi When selling items my app used to allow me to go in to the tracking details page and tap the tracking number to take me to delivery company's website. Now I tap it and it does nothing. Doesn't matter which provider it is Evri, Royal Mail etc. Trie...

Watchlist shows Winning items I’ve not bid on.

When I go to my watchlist I have a bunch of items that show Winning that I have never bid on. This is pretty big issue for an auction site.

Resolved! New "View Order Details" Page...Can't Print Order Page

Just logged in to print some Order Details Pages from my recent orders. Ugh...I notice a new order page (just started appearing today for me). Go to print View Order Details page and all I get is a blank page. Anyone else having this issue? New glitc...

Return item from FedEx

Pls assist with details regarding return item to FedEx Bernard Details info:

Customer Service

How do we get back customer service in USA. I am 70 years old and have a very hard time understanding the people with accents. I do not like the new customer service where you have to start with an AI chat, then go to a AI phone call before you get s...

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second...

I have been getting this error over, and over again the past week.Error:Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Doing searches, I see that this has come up over time. I am no...

Resolved! Seller Feedback No feedback yet

On my items, when I scroll below the "Item description from the seller" information, the "Seller Feedback" in the "About this seller" block indicates "No feedback yet." Why isn't it working on my listings? It seems to be working on other sellers' ite...