Zoom Not Working

[pf9000]

Zoom no longer working in Firefox Browser. It was working yesterday 10-13-25 but no longer. What did you do yesterday that introduced the problem? Go back and recheck your work. Test your pages on the top 3 browsers before making them live. Note: The zoom feature is still working in Chrome.

[hardrhymer76]

It's working for me in Firefox / Windows 11. 

It just so happens that Mozilla pushed an update today. Whether you installed it or not could have something to do with it.

[pf9000]

Problem solved. Turned out to be with the Cache. Not ebays fault. I am reluctant to delete Cookies because than you lose your login scripts, however deleting Cache proved to be safe and kept the logins intact. Some accounts have become very problematic when needing to verify your account. They ask for information that was not originally provided.  Some accounts ask the user to scan a QR Code, so if your Cell Phone was not originally part of that account validation, a hacker could use their own cell phone. Sounds like a potential security problem to me. 

[pf9000]

Oops… Zoom Problem has returned. So I deleted the Cache a second time, and it is working again. Perhaps something on Ebays end introducing a Cache File that disrupts the Zoom Function?

[pf9000]

Now it stopped working again. Deleted Cache a 3rd time and Zoom still doesn't work.

[hardrhymer76]

I'm on Windows 11 24H2, and still not seeing any issues with Firefox. The only ideas I can come up with for you involve compatibility with:

• Windows 10 (now unsupported)
• Windows 11 25H2 (early bug reports are still coming in)

Now as I write this, an update for 24H2 (KB5066835) has been auto-downloaded. I'm going to install that and see if anything changes. If I don't post back, there's nothing meaningful to report.

[pf9000]

Maybe I need to use a newer version of windows, however I am reluctant to throw away a perfectly fine computer every few years merely because programmers are unable to write code that is downward compatible. This problem is a recent event. Something their coders inadvertently introduced.

[pf9000]

Zoom no longer working in Firefox using Win-7. The problem was introduced by your coder on 10-13-25.

[pf9000]

A temporary workaround is to simultaneously press CTL+F5 and in 20 seconds the Zoom and the Links will work again like before. What you are doing is refreshing the page while bypassing cache. You can keep deleting cache, but that only works for 2 or 3 tries and you would need to delete the cache again.