Report eBay Technical Issues

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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Down Again - entire site

Was revising a listing to add photos and the entire eBay web site goes down and changes to the listing were lost. See attached photo showing the eBay main web page - it's down - again. June 17 5pm CDT. See photo below. And no it is not my ISP as all ...

Make an Offer Issue: a technical problem. {2517}

Failure to make an offer to the item which can be pruchased last week.The item is international shipping, and the distination is not in the excultion lest. I had purchased one device two weeks ago, and the seller failed to send the item.Then the sell...

Resolved! account restriction and suspended for being very active

Friends, please advise how to deal with such a limitation. Ebay did not send a letter about it. The answering machine says that there should be a letter describing the problem and how to remove the restrictions. But I have not received such a letter....

[PART2] Using multiple FIDO2 security keys on eBay - not allowed?

Starting a new thread as the previous one was locked due to agehttps://community.ebay.com/t5/Report-eBay-Technical-Issues/Using-multiple-FIDO2-security-keys-on-eBay-not-allowed/td-p/33118918 eBay, for the love of Cyber Security, allows us to register...

Using multiple FIDO2 security keys on eBay - not allowed?

The eBay website currently supports FIDO2 security keys (such as YubiKey) for secure login. However, it appears eBay only supports a single key registration. Most security key manufacturers recommend registering multiple keys with each website to pro...

e-Bay > Cannot List > Saturday 15th June 2024

Hi Everyone, Usine iMac Pro - Sonoma 14.5 > Google Chrome - all up to date. Cannot list maybe e-Bay can't cope with the World trying to list on a wet Saturday ? Frustrating as it losses the uploaded info - that was lost Shame the listing does not def...

Is anyone else having problems with not being able to list items several days a week?

I am exhausted trying to list things and not being able to. Several times a week, seems like only in the morning, I hit the list item button and it just buffers. It is not my internet as every other platform is functioning fine. I also get a message ...

eBay stops working when trying to list or complete draft, 2.5 weeks now

There have been many posts on community about this issue. When trying to list the system goes down and I get the "we looked everywhere" page, losing the description and having to wait until it goes away, usually about 10 minutes. Problem is it's happ...

Labels are printing fine. My bad.

Post made had incorrect info. I apologize.

Tracking number not syncing from Pirateship to Ebay. Can't manually add to prove delivery in PD case

I purchased a label through Pirateship on 6/7, and item was delivered 6/10. For whatever reason, the tracking number didn't upload to eBay. Buyer opened an item not received case on 6/14. When I tried to upload the tracking number, I get an error mes...

New Listings not showing up as normal.

I submitted/relisted a dozen items about an hour ago and none are showing up in searches, etc. Very unusual as I have been selling for over 24 years. I don't see any technical issues at the moment.

Drafts not working

For a week now, when we draft our listings you go into drafts up the top or into manage drafts, click the item... It says unknown error. App uninstalled and reinstalled. Phone restarted. Nothing helps it.So all I can see on main page is 5 drafts max ...

Can't access saved sellers

When I try to access any of my saved sellers, from the "saved sellers" page, I get a empty screen, and the text in the tab marker at the top says: meta name = "google site verification" content..... followed by thousands of characters of what looks m...

Resolved! Listing - Looks like something is missing. Please fix any issues and try again - Photos

Hi everyone, I'm try to list an item on Ebay. I've put a selection of photos but when I try to upload the listing it says that there's something missing and points me to the photos section. However, when I go to the photos section, it isn't clear wha...