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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

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When I open it with another browser, the webpage works fine! It's been several years, but this problem hasn't been solved yet! What kind of engineers does eBay have?! I am also a software developer myself, and I find it hard to imagine that such a se...

Account been using by someone else

Hello guys.! I need help with my ebay account.i lost my phone recently. I go to police to report the case.but still I didn't find my phone .so After that i buy new one. To buy phone cover I log in to my old ebay and then I saw there have done couple ...

MY ACCOUNT IS GONE WITH EVERYTHING I HAVE BEEN SELLING

PLEASE HELP!!!!!

Seller Names Removed from Search

On one of our computers, the Seller names have been removed from the search and replaced with the word "Seller." -I have tried toggling the "Seller information" button found under customize. This removes the word "Seller" as well as the rating from t...

VERY IRRITATED THAT I AM NOT ABLE TO CONTACT A LIVE PERSON FROM EBAY ANYMORE. SUCKS!!!~

Anyway no one to ask questions anymore!!! I wanted to look at my purchases. None are showing!!! WHY? I want to look back on one particular purchase I made. I believe I was a little mislead and would like to investigate. I guess I am going to need to ...

I try to call the number they say we don’t hear you till they got information and steel 800$

They said they don’t hear me till they scam my bank account and toke 800$

Purchase history search bug

I think the bug has been happening for a while now, but just the other day, I searched for the word "doorbell" among my purchase history, and it did not come up with any result, though I had made a purchase clearly with the word "doorbell." I had to ...

were is return forms seller item was wrong item for my need im 83yrs old i contacted seller acidenty

seller address is house next to savage yard with no phone number of house seller address and hot trick seller not contractable for refunds to dummy another buyer said seller sells bad items durston1050@gmail .com dummy buyer thought was buying full t...

Hate the “You’ve got new hits….” Emails from eBay.

Go back to the prior format that states the price In the email subject line. I don’t have time to open every email to see if the newly listed item is being offered at a price level that I would consider!

not able to print purchased label on eBay

I tried to print my shipping labels this morning and was only successful with the first one. The 2nd one allowed me to purchase it, but then I got a message that I had to verify myself. The verification box thing never loaded. So, it said to click on...

As you were browsing eBay, something about your browser made us think you were a bot.

When I try to log into my account, I get a message that I am a bot. Now I am logged in through a Google account, but this account does not have any of my details. How can I log into my old account and make purchases?Windows 7, Google Chrome, Java rei...

International buyer can select normally disabled shipping services

Since last month, more international buyers keep selecting Canada Post Tracked Paquet USA. Before, they could only pick the options for international shipment. Now they select the 6$ option which should not be available to them in the first place and...

Unable to reply to offer from eBay - my messages

Hello,for a week now I am not able to reply to offers received. When I click respond now a blank ebay page is opened. Unable to go back. I need to open the item and reply to an offer from there. I work on PC but this is also happening on the app.Than...

Why can't I log into Ebay using windows 7 on my PC recently?

HELP! I was able to log in and use Ebay on my old windows 7 computer two weeks ago, then one day I went to print labels and I was logged out, so I went to sign in at the top of the page, clicked on it, and instead of the sign in page I get a page tha...