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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ended listings NOT showing up in "Ended Listings"

I've noticed this for awhile now and was hoping it would work itself out, but it hasn't. To be clear: When I go to my "Active Listings", and select items to end, they disapear from the active list, but when I go to the "Ended Listings" they are not t...

Bulk Shipping Not Working

When I click on Actions / Shipping / Get Shipping Label I get a page with all my orders essentially empty but each shows this error: "Sorry, we couldn't load this order. Error getting order from server." Anybody else having this problem?

Will we ever be able to enter fractional dimensions when listing?

While ebay did add the ability to add fractional dimensions when creating a shipping label we still can't add fractions when we list an item. This means calculated shipping many times is not going to be right and forces the seller to reenter all the ...

Can't sign in as of 8/25/24

Android 14 user. Latest app on Play store. Randomly was signed out of my account. Can't sign back in. Cleared app data and still can't sign in. Also app that isn't signed in cat search. Error message says 'technical difficulties ' Please help

"my garage" no longer has my vehicles listed.

I purchase for multiple vehicles in my family both in my household and in other states. It took a while to add all the info for each one. I added them to ensure the purchases matched the vehicle specs. Several vehicles are now missing from my garage ...

Serious Defect in eBay Evaluation Program/BBE

Serious Defect in eBay Evaluation Program/BBE Recently my account has been evaluated and restricted under the BBE category OUT OF STOCK for 3/three transactions, and a limit reduction has been applied to my account without the fault at our end which ...

Ebay Promotions Do NOT work since the change...

I noticed for the last 2 days that my promoted sales were dropping, worse I have seen. Then I noticed they changed the "advertising" section in seller hub and the complete layout. So I decided to turn off my old promotions and start new ones just in ...

eBay forcing me to auction.

I’ve attempted to list several items over the past few days but for some reason I cannot choose my own method of sale. I tend to sell under a fixed price out of preference, but for some reason, the eBay app automatically reverts me back to auction. I...

eBay Email to "Protect your account"

I received a legitimate email from eBay today (and in messages in my eBay account) telling me to help protect my account. At the bottom of the email was a button that, when clicked, opened the login page to ebay. While this was a legitimate message, ...

Something went wrong and we were not able to generate the label

I can’t create a label for an ebay envelope to puerto rico,this error Something went wrong with and we were no able to create a label.

Resolved! How to edit posted post?

Hi, By mistake I posted a spelling incorrect post on eBay community. Is there a way to edit or remove that post? Thank you.

Concert tickets

I stated to bid on some tickets(louder than life) and realized it was a listing from 2023. Why are these outdated listings not taken down?

Resolved! "Items Per Page" selection not working on store pages

As title states, when trying to change the amount of items shown at a time on a seller's store page, nothing happens when the button is clicked.I'd post a video clip but it appears the video upload interface is broken here, can only upload from a URL...

New messaging system defect

The new messaging system will not accept a paste like the old system. I tried to cut and paste an eBay ID number of a product in the new reply section no go, then went back to the old system and it was accepted without and problem.