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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Denied access to purchase an item
Went to purchase an item on ebay. At Checkout, I received a message that said Denied Access on this server. What gives?
block calls from vendors
My mother's phone who has never had an account receives 5 calls minimal each morningfrom ebay vendors. Central Valley CA vendors continue to harrass her.
Photo error when trying to list
When I try to add photos to my listings, I'm randomly getting error messages saying the photo needs to be in a certain file format. I'm using one of those file formats and have even saved the photos in a different, accepted file format with no succes...
Keep saying technically issued
Hi ya I got know phone and when I login to my ebay keep saying technically issues so can't get into it
2024 Ebay Open Survey
Has anyone else not received the email with the link to the survey? I attend both days. Its Friday the 27th at 5 pm Pacific time and I never received it. I will be super sad if I missed my opportunity. 凉
help!!!
good morning, i've submitted this question to a couple of different message boards (selling discussion and ask a mentor), but have not received an actual answer, and this problem is getting more and more frustrating. please help. a few days ago, i al...
Checkout
Having issue with checkout. Not accepting credit card that I used on ebay three days ago. The problem is ebay website. Please respond!
When eBay removes an item, there is no way to see my SKU
When eBay removes a listing due to a policy violation, there is no way to see my SKU. So there is no way for me to find this item to remove it from my inventory. The item is not showing up in unsold or anywhere else. Can you please update this so tha...
site layout recommendations
Hey fellow buyers & sellers,Recently noticed the email notifications I'm getting for saved searches only shows 1 item. The emails used to have a link to each one it found that you could click on to view. Now there's only the one and another link to v...
Gift Card Issue
Hi All - My aunt gave me a $25 eBay gift card about a year ago and I just came across it in my desk today. I went to pull the tape off covering the code and half of the numbers pulled off with the tape and now is unreadable. I don’t have the receipt ...
eBay Advanced Search not working after apparent update
I noticed today that the eBay Advanced Search page has changed. I also noticed that all of a sudden I am getting 0 search results for the items I am looking for. The searches I have been trying are in the Books and Magazines category. Title searches ...
eBay Won’t Send Security Code
I am trying to fix another issue that I am having, which is setting up my chase bank account for selling profit. And every time I try to fix it, it ask me for a code that they “sent” and it never sends. I’ve tried this multiple times. I checked my bl...
technical issue with return label
Cant open my return label email beacuse every time I do there is technical issue
Problems revising some but not all ebay listings.
Hi is anyone having issues revising ebay listing at the moment? When selecting certain listing I get the message saying the listing tool isn't working. Oddly I can however revise some of my listing without issue. I'm a seasoned seller and my account ...
No possible to sell
Hello.I'm from Ukraine.Payoneer approved my account,but impossible to publish the listing,I receive this message:"Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR),the Luhansk People’s Republics ...
