Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Shipping Label Issues
Hello, I have tried just about everything and I'm at the end of my rope. My eBay shipping labels, which I print on a Dymo 4XL shipping label printer, have all of a sudden will print a label and then two blanks behind it causing the printer to go into...
Virtual photo background not generating every time
Has anyone found listing quirks w/ the Virtual photo background tool and not generating every time? Seems to startup and generate it and then poof gone
Can't list
None of the listing pages work. My templates won't load, "sell similar" won't work, I just can't list anything. What's going on? I never had a problem before. It's a glitch, or my brand new iMAC obsolete already?
Photos linked from my website are not appearing
I link photos from my website in my eBay listings. Tonight....they're not showing. I do not link anyone to my website in any way. These are just photos being linked inside my listings. I've done it for years. Is there a new rule I don't know about?
While using app, new saved search results dissappear if you back out and look up the search again
While using the app, anyone else notice that after opening a saved search term for the new results, and then back out to your saved searches list and then search the exact same term again, almost every time, the new search results disappear or are wa...
No traffic bars under My eBay/Selling/Performance/Traffic
There are no traffic bars on the traffic page. My eBay/Selling/Performance/Traffic on PC Chrome or Firefox.How can I solve this issue? Thank you.
Postage Costs
Trying to create listing for a medium size parcel, 2KG+ @ £6.65 but it will not let me exceed £3.50 ?
BUG: Wrong timezone on message timestamps
Hello.When I use the instant messaging feature to communicate with sellers/buyers, timestamps appears in PDT. My system time is EDT. Messages appear to have been sent/delivered 3 hours earlier than they actually were.
Error in status seller City-collectables
I cannot bid on items of this seller since a couple of weeks. Ebay reports that the items listed probaly are not for sale. Still this seller is selling continuously. I have bought from them is the past several times.
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.." we need you to get in touch w...
Motolister Down?
Motolister started erroring and not letting my guys in to list. It's been down for about 4 days for us no message or call back from them after reaching out. Anybody having an issue? Can't even reinstall because motomanager.net won't load.
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.."we need you to get in touch wi...
Cannot order shipping supplies
The shipping supplies page is not working. I cannot use my store credit to order shipping supplies. You can click on the item but it freezes the page and does not open to give you the ability to actually purchase anything.
Token Socket Hang Up
Received this error today while using the app. iOS 17.7, eBay app version 6.181.0.3.
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