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My Avatar is missing

My avatar seems to have disappeared here in the community and I'm not finding the option of uploading one in my settings. 

Message 1 of 17
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My Avatar is missing

Try holding down the shift key and refreshing the page. If that helps, but the problem occurs on multiple pages, try clearing your browser cache.

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Message 5 of 17
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16 REPLIES 16

My Avatar is missing

I'm currently seeing a pic of a lady wearing a shirt with 2 American flags on it as your avatar. Is it supposed to be a pic of something else?

Message 2 of 17
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My Avatar is missing

@bossesale77  Yes, that's the one.  For some reason I'm not seeing it on my profile here in the community.   I even signed out and back in and I still don't see it.  I can see it on my selling profile but not here in the community.  Thanks for letting me know you can see it. 

 

This is what I see:

Screenshot 2024-10-27 091502.png

 

Message 3 of 17
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My Avatar is missing

I am seeing your photo.  Lookin' good. 

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Message 4 of 17
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My Avatar is missing

Try holding down the shift key and refreshing the page. If that helps, but the problem occurs on multiple pages, try clearing your browser cache.

Message 5 of 17
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My Avatar is missing

@lakefor94  Thank you!  I don't understand why I'm not seeing it but happy it's still there. 

Message 6 of 17
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My Avatar is missing

I see it too!   Very cute picture  🙂

Maybe it will spontaneously show up later, as things sometimes do  ...

Message 7 of 17
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My Avatar is missing

@eburtonlab  None of that worked but thanks.  I did the shift key hold down and refreshed the page and also cleared my browser cache.   Not sure why I'm not seeing it but apparently it's there since others see it. 

Message 8 of 17
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My Avatar is missing

Not sure what happened but I'm able to see it now.  Maybe it was @eburtonlab suggestions on what to do.  Appreciate everyone who replied to me.  Thank you!

Message 9 of 17
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My Avatar is missing

You are very welcome -- glad to hear it is working for you now!

 

Message 10 of 17
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My Avatar is missing


@nanniestreasurechest wrote:

Not sure what happened but I'm able to see it now.  Maybe it was @eburtonlab suggestions on what to do.  Appreciate everyone who replied to me.  Thank you!


@nanniestreasurechest 

 

I still see the pair of Polaroids. But I always sit way in the back of the class... 🤔

Message 11 of 17
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My Avatar is missing

I see the Polaroids also. But then, I can't see my Summary or Purchase History pages right now, either (and neither can the tech staff when they access my account on their gear and their preferred browsers, but they tell me to empty my cache and cookies anyhow - ridiculous). Ebay's site is becoming moth-eaten.

Message 12 of 17
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My Avatar is missing

@mtgraves7984   Are you seeing the Polaroids on yours or mine?  I can now see my avatar and yours.    Yours appears as this:

Screenshot 2024-10-28 082139.png

 

I followed the steps that @eburtonlab suggested.  At first it didn't seem to work but a little later mine appeared. 

Message 13 of 17
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My Avatar is missing

@bouxboux  It's strange it's happening to more people than myself.  I did empty my cache and cookies and it didn't appear to work at first but later mine appeared.  This is what I see on yours:

Screenshot 2024-10-28 083141.png

 

Message 14 of 17
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My Avatar is missing


@nanniestreasurechest wrote:

@mtgraves7984   Are you seeing the Polaroids on yours or mine?  I can now see my avatar and yours.    Yours appears as this:

Screenshot 2024-10-28 082139.png

 

I followed the steps that @eburtonlab suggested.  At first it didn't seem to work but a little later mine appeared. 


@nanniestreasurechest 

 

I'm still seeing your Polaroids, but I see my 'Go Away' sign. No worries... I'm interested in the text!

Message 15 of 17
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