Report eBay Technical Issues

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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing Form Refreshes in the Middle of Inputting Product Information

I've been having an issue where the page will refresh while I'm in the middle of inputting production information. When it refreshes, new information is not saved. I'm seeing it often with this scenario: * Create new listing by selecting a current pr...

"Buyer Accepted Your Counter Offer" notification will not go away. Item was sold, shipped, delivered

I recently sold an item to a customer after making a counter offer to them, in which they accepted. The item was then paid for, shipped and delivered as usual...however, the notification window which says "Your Counter Offer Was Accepted" will not go...

Money

I buy a starter from eBay Motor and FedEx that they had to correct address

Logged out and cannot sign back in - Technical difficulties, please try again later

Anyone else? Ebay app on standard Android 14, not working as of yesterday evening (18/9/2024)Have cleared all appdata and retried but no joy. Sign in with google - allows you to select your google account but goes straight back to sign in pageSign in...

Auto relist not working

Auto relist is not working for me. Also I am not being notified by email when items are not relisted. Since July 5 & 6

"We're sorry. A server error occurred" when creating shared placements...

I am receiving this error every time I create a shared placement through the eBay partner network. Is anyone else running into this issue?

Pop-Ups to ship a sold item

I shipped an item, funds received, buyer received the item. I keep getting a side pop-up while on Ebay desktop telling me to ship the item. I restarted my desktop, restarted my laptop and phone to try and resolve this. This driving me goofy. Does any...

Site not working

Hello all.Is anyone having issues with the site today? I've been trying to update prices with no luck. I keep getting the turning blue circle. Thank you.

Ebay messages not sending

I’m regularly getting an issue where my messages won’t send but it only happens with specific customers. Please help eBay.

Seller Hub Glitches

The numbers coming up for advertising, campaigns, and ROAS In Seller Hub are all incorrect. Is anyone else experiencing this issue?

Report a Seller site not accepting forms

I have tried for 2 days to fill out the Report a seller form and when I hit submit.. I get a message to try later it is not working. Does anyone have an email address so I could submit the information?

I paid for an item and the seller still hasn't sent it going on 3 weeks.

First off, the seller posting said "FREE SHIPPING". However, he was taking his time sending the item. In order to prompt him to send it, I filed a issue that "item not received". He said, he can't afford to ship it to me. We agreed to cancel the orde...