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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Desktop issues with "send offer" and search in active listings.

Not sure if this is the right place to address this, but I have been having a couple issues the past several days. All on desktop, ok on phone. I can't send offers on my computer. It doesn't matter if I click them individually or "all" , the Send off...

One of your $50. Gift card bought at walgreen upon scratching it numbers were defected, not legible

I want this card activated by getting the correct numbers siguance..

Best offer not showing up in awaiting payment

I have accepted 2 best offers. Neither of which is showing up as awaiting payment or the sold page.

Manage active listings page buttons do not work.

I'm trying to send offers from the manage active listings page and the buttons don't work. New browser window or incognito window doesn't help either. I also cleared my history and cache. This will be the second day.

Seller Hub on Active Listings Page - problems

Multiple items on the Active listing page aren't working for several of us 1) Nothing in the "Quick Filters is working for me2) Most of the "Search" items are working, but the "Categories" drop down isn't.3) I can reach "Send Offers - eligible" from ...

Notification constantly popping up (Web Site only)

Having an issue on the website with a Counter offer accepted notification popping up as new every 30 seconds. Not an issue on Mobile. I cleared it with no change. I've had other notifications since that have cleared normally. Not a huge issue but ann...

App and website not working on Samsung Galaxy Tab S6 lite

The app loads and then quickly closes. I get the message "something went wrong with ebay. ebay closed because the app has a bug." The version is 6.176.0.1. I have cleared cache, un-installed and reinstalled but still have the problem. Using my tablet...

Resolved! Search Bar On Active Listings Page Not Working

In the seller hub under active listings, I am unable to use the search function. Every time I use the search it just defaults back to the active listings page. tl;dr Search function on active listings page not working.

When I search my own items with key words it does not work. It shows all my listings.

When I search my own items with key words it does not work. It only shows all my listings. I am trying to add additional quantities to existing listings. HELP!

Pop-up Notification Bug Still NOT Resolved...Why?

Why is it taking so long to resolve this notification bug on eBay? This has been going on for way too long now. It seems to be affecting many eBay users by their responses for help. Please get this fixed now.

Notification Glitch Constant "Your Offer Was Accepted"

For the last eight days, I have had a bug that displays a banner notification in my upper right screen alerting me that a buyer has accepted my offer. Nothing I do will get rid of it. I have tried clearing all my Chrome site settings, cache,... every...

Seller Hub on desktop is messing up.

Ok, so my hub was working, then when I went back after a bit of time I found I can move page to page (ie. listings, marketing, research, orders...etc) but when I tried to send an offer, each place I clicked on greyed out and became not clickable. I w...

Can't send offers++

I can't send offers or search my active listings. It looks like a lot of us are having this problem. Please fix!

Seller Hub - Manage Active Listings - Search doesn't work, hyperlink tabs don't work, etc

I am in my active listings and cannot search by SKU or search just a word in my listings. Also, when i try and click on the "Send Best Offer" button, nothing happens. I tried in Chrome and cleared my cache with no luck and it's also not working in Ed...

Cannot Search or Sort My Listings or Use Edit Drop Down

For the past hour I have been unable to search or sort my active listings. Also, when I click the drop down arrow next to edit it does not work. I have tried logging off eBay and restarting my computer. Neither has worked. I just noticed that I am al...