The eBay Community

Resolved! Seeing Different Information

I'm hoping someone is able to assist. I sold an AS IS item with no returns due to my described condition.. The buyer stated they didn't read the full description. I gave a full refund anyway. However, I'm curious where the buyer's screenshot came fro...

Fake Samsung USB

I purchased 2 x 2TB USB's from a seller who claim they are genuine Samsung. They are not. They are fake. I have requested a return the return address is in Germany although the seller claims that the return address is in Sydney. The genuine article f...

Seller refunded to my debit card but it never arrived

On the 29th May, I purchased an item, but inadvertently charged it to a different card than that which I'd intended. The seller agreed to cancel and refund, which they did; at which point I re-purchased the item with the intended card. The problem is...

Is Ebay a good place to sell vintage Needlepoint?

I have a ton of unopened, half done and completed needlepoint canvases, kits and framed pieces. Clearing out a crafters shopaholic home and she has an enormous needlepoint collection. Items are clean complete and a couple i think are very valuable. I...

Buying with card or paypal, which is better?

I have only recently started buying on ebay, and I believed a paypal account was required to do so, but obviously I can use my card, so I have been using my card. I do not understand how paypal works thus my account has gone unused. I was curious as ...

The Fee Machine

15% standard fee.5-15% Ad Promotion (ad general fee)1.65% International Buyer Fee (WHY ARE WE PENALIZED FOR THIS???) REALLY? I could go into details about how this has affected my revenue. If this global economic disaster wasn't enough? Now, we get g...

I live in Korea and the accound is in japanese. How to change it?

I lived my whole life in Korea and I never registered the account in anywhere other than Korea. But the language is in either Japanese or English. How to fix this issue?

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

Eating the cost of postage?

Hello. I would like to get some advice from some veteran sellers here. I recently sold an item and mailed it on 3/26/25. Per USPS Tracking it was received at the destination on 3/29/25. The buyer lives in an apartment complex and the package was put ...