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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My eBay: Purchase History Page changes any help witht this.

Today I saw a change on my the My eBay: Purchase history page (bay.com/myb/PurchaseHistory). The default used to be that all of my unpaid items, unpaid invoices and all of the paid items showed up on the same page (in decending order). Now it has cha...

ebay motors compatibility is super slow

This has been going on for a while, but in sixbit I select manual chart then when I click to edit the compatiblites for the part it takes forever to open or opens right away and hangs up for a long time. This has been going on for a while and I was t...

Uploading picture - Need to find a workable viewfinder

Hello Technical Board, I am a new seller to E-Bay, the viewfinder on my computer is Faststone. This program has too many folder requirements. Sometimes it will not even recognize the pictures I am trying to upload. Does anyone have any suggestions fo...

Refine and sort functions have disappeared from my EBay Iphone mobile app

As per the title. Last night the app allowed me to use the refine/sort function for searches normally. This morning the refine/sort menu has disappeared from all search results (both saved and new searches). It is still present for my watch list. I h...

Item Specifics not right when selling similar

Specifics are: CUSTOM BUNDLE, MODIFIED ITEM , NON DOMESTIC PRODUCT. These make no sense in new handmade crochet items??? Are these a glitch? I have no idea what to put!

"New Purchase History" Page

8/2/18 ...Is anyone having trouble getting to the "New Purchase History" Page? I have tried getting to it in Firefox, Chrome & Internet Explorer & get different messages like Ebay not responding. I can not use the old Purchase History page because th...

Print Option Gone In Lists

What happened to the Print Option in your Wish List or Custom Lists? Now if you want to print one of your personal lists you have to print all of the Ebay junk along with it... There is no longer a print a 'clean" list option.... Ebay is taking away ...

Incorrect items specifics in new category.

Could you please have the tech people check the item specifics in the new men’s clothing catalog category called polos? There are not appropriate choices for clothing items.

Cleared "Resently Viewed" list doesn't seem to clear anything.

I like to keep my Recently Viewed list reset each day. I usually clear that history either at the end of the day or first thing in the morning. Lately though, the list doesn't actually get cleared. I click the "Clear Resently Viewed", it says its cle...

Only One Page of Search Results Show on Mobile Firefox

On my mobile Android with Firefox, when I do a search for anything, only the first page will show up. I'll scroll through the first page of items and click to go to the second page, at which point I'm told there are no results. If I try to use the ba...

Watchlist contains items that I can't recall adding.

It might sound weird, but it has happened twice. I take a look at my watchlist, and some item I would never get is right there. I have never shared my personal ebay information with anyone, but I can't help but suspect that it is someone who is someh...

Another Shipping related bug, buyer not charged when sending invoice.

brian@ebay Another UNEXCEPTABLE ERROR on the part of eBay. I went to generate an invoice to give a "buyer" one last chance to pay for the items that he sent in a Best Offer on 3 days ago. Just as I went to click Send Invoice I realized NO SHIPPING CH...

GTC Multi-variation listings now CANCEL after 30 days - they don't renew!!

All of our GTC listings Multi variation listings are NOT allowed to be automatically renewed, you have to re-list them - losing all of your sales traction!! We have listings that are over 3 years old with thousands of items sold, and now all of that ...

Bulk shipping tool not working

Just went down today. Anyone else having this issue?

Pages are garbled!

I am trying to acess my purchase history and the page is garbled. All of the information to contact a seller is not available. You click ask seller a question and it does not move or allow to go any further. Anyone else experiencing this problem or s...