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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Global shipping program
I sold three items to a customer in Russia. I do not ship directly to international customers. I only use the global shipping program. However, she is getting messages that say "seller has not provided information" about shipping, and is unable to pa...
Listing issues and relisting issues
For almost a year now when I relist an item I get error messages saying "3" high is not valid" ALthough it is THEIR specific. Also many times I have sold an item only to see ebay relisted it. Last November ebay added selling manager pro to my account...
technical issues
how is the progress going
OMG Sales are at an all time worst
Why are my sales down to nothing. My 60 day sales are normally 7500 and now posting 60 day sales are 4500. That's a huge swing. I was wondering if net neutrality is affecting the sales on ebay. Are we being forced out? Anyone know how to bring sales ...
My eBay cannot see number of views on iPhone and desktop
Intermittent problem where I cannot see the number of views on my listings. This is on my desktop as well as on the iPhone app. Views will disappear and then reappear. This is very unsettling as I use the number of views to try to monitor how the ite...
Visit counter not working July 2018
I have listings that have 4 people watching with 0 visits. In the past I use the number of visits to determine if an item should be re- listed or if an item title, description or price needs to be adjusted. Is anyone else experiencing this? Please re...
Promotions Markdown wanted didn't happen but NOW Items Marked down that shouldn't be!!
When my promotion ended recently, I attempted to start another one which as many noted, didn't work. 14 days rule, ok, fine, need to figure out a different method... BUT...now I just discovered that items that I didn't NOT attempt to markdown suddenl...
Resolved! Unwanted Stock photos showing as main photo in many of my listings, despite me deleting them.
https://www.ebay.com/sch/medontmind/m.html?_nkw=&_armrs=1&_ipg=&_from=Help many of my listings are now showing the stock photo as the main photo. I take scans of the comics I sell. I want potential buyers to see a picture of the actual book they are ...
Store Listings not displaying 'Highest Price Items' first using 'Manage Store' link
For several months, I had my E-Bay Store Items set to Display , in Order , from Highest Priced Items first , in Sequence , Down to the Lowest Priced Item . It was extremely Easy to Follow . It was Beneficial , to both the Buyers , who were looking fo...
Technical Glitz : My E-Bay Store Items Display in Random Price Order
For almost One Year , I had my E-Bay Store Items set to Display , in Order , from Highest Priced Items first , in Sequence , Down to the Lowest Priced Item . It was extremely Easy to Follow . It was Beneficial , to both the Buyers , who were looking ...
Technical "Glitches"
Woke up this morning at 4:30 a.m. EST. Logged into my seller hub and said "here we go again". 7/8 of my view counters have a line not a zero but a line in the column. 3/4 of the info in my seller hub said "unavailable", my sales (out of almost 5,000 ...
Tech Issue?
WHY AM I DOWN OVER 80% IN SALES SINCE THE BEGINNING OF JUNE? ANYBODY KNOW WHAT IS GOING ON?
eBay seller site problems -- no sells - no visits on counter
eBay --- my seller site has technical difficulties... No sales no visits on counter that shows how many people are viewing posted items. We shouldn't be charged for services that eBay website difficulties is causing lack of sales. I have noticed erro...
MARKDOWN MANAGER PROBLEMS
I started a sale a few days ago but it would not go through because of the new 14 day waiting period.HOWEVERWhen viewing my items there is a sale sign to view all items that are 40% off.When you click this link it shows the items that I chose but the...
Unable to confirm account with phone call
i am unable to confirm my account with my phone call and cast list items because of this error
