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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Saved searches no longer save filters, advanced search erases the words I search, edit search quit.

Saved searches stopped filtering, listing started within last 12 hours, us only, excluded list of sellers, does not work. Hit advanced from the search results and all your selections are gone, including the words. Hit edit search from saved searches ...

Ebay bucks DISAPPEARED! Can't Access STILL!!!!

So, a month ago my ebay bucks breakdown under the "EBAY BUCKS" dropdown menu disappeared. Called CS and was told it was a known glitch and would be fixed soon. Well it still is not fixed. every time I click on the tab it takes me to SELLER HUB page o...

Notification bell doesn't work properly?

Hi, is the notification bell doesn't work right 100% of the time?It says I got a notification but when I click on the bell it doesn't show anything new.

Tech Help, RE: Views Watchers Counter still not functioning

How come the Views/Watchers counter column is still not fixed after several months? The majority of the time it shows no data or a dash with a zero below it. Surely eBay is aware of this problem? Other posters say they are aware and working on it and...

From Zero to 806 VIEWS in a matter of seconds! EBAY: Fix the Zero / Dashes Viewer problem!!!

One second I might have ZERO views and the next >>> I have hundreds of views!So thankful for the Community... Now I know others have the Zero / Dashes issue as well.

Views are not showing on listings

On Going Technical Issues !!! Views are not showing on most of my listed items.My store still does not have all the categories listed - it has been over a month.My store colors are also not there after weeks!Please help.Thanks, Amy

eBay Printing label Malfunction / Technical Help!

My label is giving an error, so I'm not able to print. Guess eBay got another glitch to fix. Is there a work around for this problem until they get around to fixing it?

Carrier-specific discounts for buyers ANOTHER GLITCH?

Sellers- Be aware of when going to: AccountSite PreferencesShipping Preferences: ShowOffer carrier-specific discounts to buyers This was 'defaulted' to me offering discounts to my buyers which I then would get invoiced for. So I clicked on: EditI do ...

Location of buyers broken in app

Ebay app is showing buyer is in London. Ebay site says Bulgaria. This loses me money because PayPal fees for non uk buyers are higher.

This is so frustrating

Why are all purchases showing up on the purchases page? Seems everything’s all messed up on my iPhone! I’m so tired of it!

Numerous tech issues and dis-respect and inaction by eBay

The photos for 200 of my listings are no longer there. I have had to spend days trying to re-shoot and list photos as replacements but I can see I'' be doing this for at least weeks. Also my veiws are not showing for 2 weeks now. My sales notifs work...

"Contact buyer" option creates message addressed to yourself

When I choose to "contact buyer" to send them a message regarding their recent purchase, a message is created addressed to myself, and I cannot change who it is addressed to. Any attempt to send the email results in a message that says "seller cannot...