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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

GTC Multi-variation listings now CANCEL after 30 days - they don't renew!!

All of our GTC listings Multi variation listings are NOT allowed to be automatically renewed, you have to re-list them - losing all of your sales traction!! We have listings that are over 3 years old with thousands of items sold, and now all of that ...

Bulk shipping tool not working

Just went down today. Anyone else having this issue?

Pages are garbled!

I am trying to acess my purchase history and the page is garbled. All of the information to contact a seller is not available. You click ask seller a question and it does not move or allow to go any further. Anyone else experiencing this problem or s...

Resolved! Does anyone know how come some stores have a"Me" and some a "blue door" ?

is there a way to change the blue door to something more recognizable ?

Resolved! Manage active listings

New look Manage active listings has no search facility for the active items in my listings?

Sub Style is Missing Error Message

Problem - I am unable to add anything to the new sub-style catagory that is now apprearing on my variation listings for clothing. I choose the selections from the drop down menu and unable to update any of my listings because of the error message. An...

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Posted items show as still needing to be posted.........27 Aug new bug of the day

It seems that if you use ebay to create a single shipping label for a sale of more than one item to the same buyer ie bulk packing, even when the label has been created, the seller hub continues to show that you need to create a shipping label. It mi...

I can't see my purchases or contact seller

I recently noticed that I can not contact a seller. The page is pushed to the left and will not let me click on anything including seeing my purches. Can someone help me out please? Is this a new glitch?

Still Can't find unlisted items from end of JUNE -Missing over 100 items

End of June I had many items to relist....I was waiting for July to start to use in my July selling. I've written for this problem and all I get is technical crew is working on finding them. PLEASE someone tell me you have found all of these items I ...

Promoted Listings Showing Blank Spaces In Coin Category

I am starting to see a lot of blank spaces for promoted listings on active listings. Attached are 2 screenshots. The listing showed only 2 promoted listings wither all other spots empty space. We have also noticed our promoted listings click rate has...

Activewear Catagory Glitch

All of my Active Shorts, Men's and Women's have been moved to the Catagory Activewear Tops. So, I have changed all of them back. What a time waster. I checked a few random listings of other sellers, and theirs has been changes as well.

Something changed, and 461 of my listings are F'd up!

Premium seller ($75 one) here. Tried to list another item today and was greeted with my template saying that I could not set a [condition] for the item (new, used, reman, etc). This apparently was because the category I use for ALL my listings was se...

eBay Technical Support My Listings Show that I Don't Offer Returns. BUT I DO. I Offer 30 Day FREE

I really need help here.......I recently lost my Top Rated Seller Status and I finally called today to find out why?..... WHY? because all of my items are showing that I DON'T OFFER RETURNS which is absolutely not correct. I not only offer RETURNS bu...

Error in listing saying brand is is missing and eBay global deactivated?

Has anyone been experiencing listing issues today where eBay global is totally deactivated and an error stating item is missing brand even though that is clearly not the case?