Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! My store just changed on its own today and my search field is gone.
Okay..... what the? I didn't approve a store change, and I certainly didn't approve removing my search bar. What happened to my store? How is anybody supposed to search my store? Man, eBay. Can we stop with the changes for a few years??? Please, plea...
Why has Ebay changed the color of my photos of my antique art to brown or sepia?
My photos were not like this before and now they no longer represent the condition of the antique art prints I am selling. My prints which are b/w now appear as brown or sepia. Brown tint means a lot of age toning and a lesser condition and sepia is ...
Unavailable purchases keep popping out
My purchased history, has been invaded by old purchases. Reads unavailable. Cannot delete.
...They're Back
Well, I thought I was somehow immune to all the glitches that everyone is having but it appears that I get to have my own "what the heck is going on here?" as well My "Recently Viewed" items keep finding their way back despite be deleted over and ove...
Money not in PayPal
Dear ebay, I was refunded the money for an order I bought and got the message. :The seller accepted your return of HP Photosmart 5510 Wireless All-in-One Printer and refunded you $85.00. It should be available in your PayPal account. My paypal accoun...
View counter isn't working!
My page view counter isn't working most of the time now for weeks & sells seem down as well. The actual page may or may not show the views.
Ebay View counter not working - views go up then back then up, then back
Why does ebay get "like" whent they claim to have fixed whatever technical issues they refuse to detail?The view counter is beyond broken, while they continue to program more changes while not fixing that which is not. Views on everything I have post...
Shipping: Trouble Printing One Label (ink appears faded) While Multiple Labels Print Perfectly
On and off for months now this has been happening. When I print a just one label, certain areas of the label print faded which makes me think I need to change my printer ink. When I print using the multiple label center, all of my labels print as the...
Tech problems
had the lowest sales ever for the month on may? couldnt find my listing in any search's and would not let me remove second catigories and was being billed for it..
View Counter Not Working
Been 5+ days an the VIEW counter is not working. I use this as to relist the item the less views it may not get relisted. So this is a tool I use Ebay!!!!!!! So work overtime until you fix the problem.
Manage Promotions - Skipped Price
So, I have not seen this notice when I am trying to run a sale. Is this an ebay issue or user issue. I wish to run a sale on some items that I adjusted pricing on and am now getting a "skipped price" notice. The items with the "skipped price" will no...
Cannot Promote Listings Through Promotions Tool
Recently the policy of not allowing a listing to be promoted if it has been listed OR edited within the laast 14 days was put into effect. I am writing because I have spent 4 hours over 3 days on the phone w/ Customer Service. Not only were they unhe...
Some of my photos are being dropped
In the past few weeks I found several of my listing with photos missing. I know they were uploaded when I listed the item. Today a buyer could not see a photo that was visible to me when I viewed the listing.
cancellation policy
why does ebay have a 1hr cancellation policy if sellers do not have to comply with this policy by marking an item "shipped"? BUYERS ACCIDENTALLY MAKING A PURCHASE WITH THE ONE SWIPE OPTION CAN NOT CANCEL AN ITEM PURCHASED BY MISTAKE and will be requi...
What will be done for those affected by technical issues recently?
I wasn't affected by the disappearing photos bug, but did have a couple of others. One was just an inconvenience, not being able to see the number of views on items -- though that does impact business since it's important to gauge customer interest. ...
