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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Selling tab: "Sold" "Unsold" Tabs gone from sidebar

Logged on this morning and looks like my selling manager is gone from the summary page. I can't find my sold listings or unsold listings. It was always on left hand side of screen. I'm not opting in to seller hub. I like selling manager much better.

Bulk Shipping Tool Down?

Just making sure it's not me - is the Bulk Shipping Tool currently broken or down? When I click through the link I get: This site can’t be reachedbulk.labels.ebay.com’s server IP address could not be found.DNS_PROBE_FINISHED_NXDOMAIN Thanks!

Fretting settings

So im cruisin the site (woken up and kept that way because of the freeway next door that is getting a facelift) and I'm either missing something or is there no way to set things like filters to be persistant and ubiquitous? For example, I NEVER like ...

Where is the Promised Update on the Missing Photos?

Sellers were promised an update on the status of the missing photo disaster, but it's been at least a week of silence. Photos have huge impact on sales and returns - plus the time invested. In my opinion to not give the effected sellers an update wit...

More Tech issues with EBAY Anyone else ?

Is anyone else having problems relisting or revising . I get a error message Need sub category ..so i put a sub category save it still get the same message Can not relist items or revise some because of this

No verification e-mail

The registration instructions mention a verification e-mail, but it's been about an hour, and I haven't gotten it. I did get one thanking me for joining, but it didn't have any information on verifying. I found a link to resend the confirmation e-mai...

'Order Discount' &'Sale + Markdown' are still broken.

Will they ever be fixed? It's costing me (and eBay abdPayPal) sales.

Promoted listings showing blank in coin category

I am starting to see a lot of blank spaces for promoted listings on active listings. The last item I looked at was a 1913 Barber Quarter. The listing showed only 2 promoted listings wither all other spots empty space. There are loads of simlar Barber...

Viewing the items

When I am searching for an item, the page opens to multiple items. I hit the visit button and nothing happens. Help please

broken link on "Manage My Store" page

When I go to the "Manage My Store" page, https://my.ebay.com/ws/eBayISAPI.dll?MyEbay¤tPage=MyeBayManageStorethere is a link in the "Set up, Sell, and Track" section for traffic reports ("Traffic Reports -- See what keywords buyers are using and which...

eBay payment isn’t working

eBay isn’t letting me buy stuff and same thing with PayPal. I tried disconnecting my debit card and connecting it back in. Does anyone have any advice?

No size views on the side bar

Unil just recently one could set the size of a shirt when searching but now that option is no longer available! **bleep**, ebay? Are they trying to lose customers?

Help me selling my first item please!

Hello! I have always used ebay to buy stuff and I have loved it for all the years.I live in Spain (ebay.es) and want to announce my first item to sell in europe. I fully describe everything really well but when I try to upload it I get directed to eb...

Item Specific Selections Need to be Returned to Ebay default. How do I remove ones I added?

Over the years I was creative with items specific, and use the option to “add my own “when making color choices and selections. Now that I’m reading the details about eBay search, I want to know how I can reset my item specifics to be only the ones t...

Mobile app stopped working simultaneously on iPhone and iPad

Mobile app stopped working on all devices. Getting any one of 6 different error messages when I try to do anything - these error messages range from SSL issue to EBNDomain to lost connectivity. Phone support is a joke. What's going on here? Edit: Yes...