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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Mobile Item Description Text Issue

@pocomocomputing I saw the archived bit that got me partly to where I needed to be. Issue is with wanting to customize the "Item Description" box in the Mobile View. This should work...

Tap For More Information

But what I am running into is that the ...

Transaction defect rate

Ebay is messing up AGAIN. Anything that is GTC and sells, well ebay relists them........how nice. They are already sold and then ebay had them relisted and when you claim out of stock , bingo, defect.....I called today, they do have a glitch that is ...

New shipping labels page

Ok, maybe I'm just missing it, but I don't see any link on the new shipping labels page that allows you to continue to the next item you sold to print a shipping label. Prior to this update, I would print my label, then select the "Return to my eBay"...

Views Disappear and Become a dash

Watcher count Views Disappear and Become a dash. I cant even find some of my stuff in search results. Hope they fix this. Site has been acting up all day for me.

Active items view counts missing again

Once again, in My Ebay, my listings show a dash where the view counts should be. Ebay, this number actually matters to sellers!

Printing Postage

The new printing postage has more steps than the old one. I just don't know why you change was isn't broken.

Error - Attaching a photo to a message

I am getting repeated errors attempting to attach a photo to send to a seller. I've taken multiple photos, changed the file size of the photo to les than 1 meg, renamed the photo and created a new message to start over. Anyone else having troubles?

VIEW STILL NOT SHOWING!

How long has it been that the number of views have failed to display? Are there still issues with missing pictures?

"Server error, please remove and try again" problem uploading photos.

I've been trying to download pictures to a message to a seller. I keep getting this message: "Server error, please remove and try again" problem uploading photos." I see from old archived messages that this has been a problem dating from 2015 - 2017....

Can't upload a photo attachment to message

Received wrong item from seller - asked me to upload a picture but it won't let me - keeps saying server error?

Paypal address rejected by eBay

My Paypal address, which has been the same for three years, is now being rejected by eBay because part of the address is too longer in eBay format (which has been automatically created from the Paypal address. As a result I have had a purchase reject...

eBay Bucks page disappeared completely & ebay Bucks reward amount on seller listings are gone

The ebay Bucks page has disappeared completely. It is as if I never enrolled in the program. I have been earning and using ebay Bucks for past two quarters. I accepted ebay's offer of 10% back on ebay bucks from my ebay inbox and then I tried to chec...

uploading an image

I too cannot upload a file, need this to send to buyersServer error, please remove and try again, so frustrating and time wasting

EBAY Freezes Up

Everytime I try to create a new listing Ebay freezes up and I get a pop up that says "Recover Webpage" , have to do this 3-4 times to finally get a listing posted . Anyone else having this issue ? And I am also having the veiw counter issue that ever...