Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Current known technical issues - updated as of 5/21/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Sub Style is Missing Error Message
Problem - I am unable to add anything to the new sub-style catagory that is now apprearing on my variation listings for clothing. I choose the selections from the drop down menu and unable to update any of my listings because of the error message. An...
Posted items show as still needing to be posted.........27 Aug new bug of the day
It seems that if you use ebay to create a single shipping label for a sale of more than one item to the same buyer ie bulk packing, even when the label has been created, the seller hub continues to show that you need to create a shipping label. It mi...
I can't see my purchases or contact seller
I recently noticed that I can not contact a seller. The page is pushed to the left and will not let me click on anything including seeing my purches. Can someone help me out please? Is this a new glitch?
Still Can't find unlisted items from end of JUNE -Missing over 100 items
End of June I had many items to relist....I was waiting for July to start to use in my July selling. I've written for this problem and all I get is technical crew is working on finding them. PLEASE someone tell me you have found all of these items I ...
Promoted Listings Showing Blank Spaces In Coin Category
I am starting to see a lot of blank spaces for promoted listings on active listings. Attached are 2 screenshots. The listing showed only 2 promoted listings wither all other spots empty space. We have also noticed our promoted listings click rate has...
Activewear Catagory Glitch
All of my Active Shorts, Men's and Women's have been moved to the Catagory Activewear Tops. So, I have changed all of them back. What a time waster. I checked a few random listings of other sellers, and theirs has been changes as well.
Something changed, and 461 of my listings are F'd up!
Premium seller ($75 one) here. Tried to list another item today and was greeted with my template saying that I could not set a [condition] for the item (new, used, reman, etc). This apparently was because the category I use for ALL my listings was se...
eBay Technical Support My Listings Show that I Don't Offer Returns. BUT I DO. I Offer 30 Day FREE
I really need help here.......I recently lost my Top Rated Seller Status and I finally called today to find out why?..... WHY? because all of my items are showing that I DON'T OFFER RETURNS which is absolutely not correct. I not only offer RETURNS bu...
Error in listing saying brand is is missing and eBay global deactivated?
Has anyone been experiencing listing issues today where eBay global is totally deactivated and an error stating item is missing brand even though that is clearly not the case?
Item Specifics "Brand" is not working.
I tried to revise quantities on Item #292517351962 and it is saying this:It will not let me update, no matter what I try to put in the Brand section.
Even more Technical issues (been reporting all last month)
After listing about 6 technical issues here in last month, here is another. Buy It Now won't work. I am not kidding you. States: 'Something went wrong, try again'. I used ebay for over 10 years, no issues. Now all this junk, Unbelievable.
MORE MISSING PICTURES AND VIEWPORT META TAG ISSUES.
MISSING PICTURES HAD BEEN A NIGHTMARE FOR WEEKS. I FOUND A MESSAGE ON MY OLD SELLER HUB BY ACCIDENT THAT 77 LISTINGS NEED PHOTOS. I FIXED THEM AND FOUND FEW DOZENS MORE WHICH I FIXED. TWO DAYS AGO I FOUND MANY MORE AS I WAS TRYING TO FIX ANOTHER ISSU...
Can't relist or access Unsold items or see Drafts
Trying to relist some items but getting the "Looks like something's wrong. Please try again."So, I tried seeing some other areas of my account and I can't relist, create a listing or access Unsold items or see Drafts
Women Clothing Leggings Glitched to Activewear Tops
ALL my leggings due to a glitch- were moved to women's clothing- activewear- tops instead of being in women's leggings. I just edited over 45 listings back to the correct category with correct item specifics- HUGE headache/ Sellers check your eBay se...
Ability to Manage Which States We Sell To
alan@ebaybrian.t@ebaydoug@ebaytyler@ebay Hello, I am hoping that one of you will be able to help with this... There are many sellers on eBay who would appreciate the ability to manage which states we sell to. There are many legitimate business reason...
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