Report eBay Technical Issues

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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Markdowns in Promoted Listings

Question:I had listed 71 new listings in my store. When I was done I wanted to put them on sale as other similar items like them were on sale in my store. So I did the markdown 15% off in the Promotion section to start at that time and run for 12 day...

Best Offer showing up on auction listings

The listing I put on tonight are 5 day auctions. They have the Best Offer option below the price just like on the Buy it Now fixed price listings. Is this a bug or something new? On the seller board there are others with this issue. Anyone here have ...

my ebay sell section

I keep finding when I open my ebay, my sell section has collapsed and been replaced by totals.

Ebay.de - Auction Update - Error

I just attempted to upload additional images to one of my auctions which is currently active on Ebay.de.However upon submitting the update it returns an error message telling me that the Returns Conditions cannot be changed once the auction is runnin...

Resolved! What does this mean? The item specific Object Type is missing. Add Object Type to this listing...

Couldn't post traditional auctions last night. Received this message from ebay: The item specific Object Type is missing. Add Object Type to this listing, enter a valid value, and then try again. Does anyone know how to fix this? Thanks!

Buyer can't see Personal Message Pics - FUZZY

Several buyers in a row have reported they can't see the pics uploaded to personal messages. They are fuzzy. One buyer sent back a photo of what it looks like and it is FUZZY. Buyers of personalized items HAVE to be able to see these pics to choose t...

TECH PROBLEM WITH SHIPPING TAB

TECH PROBLEM WITH SHIPPING TAB When you click the shipping tab and put in a new country and then click GET RATE - the screen jumps and goes back to the Description tab - so youthen have to reclick the shipping tab to see what the rate is.-For a new c...

can't print shipping labels

Can't print FedEx shipping labels today. Trying since this morning. Get the message "There seem to be some issue processing your request" (poor grammar btw eBay... "seems' is correct...)

Issue with Pictures on eBay App

I talked to customer service today because starting last night any pictures I take for my listings are having issues when I go to crop them. I get an error stating "Photo must be at least 500 pixels on the longest side". I uninstalled app reinstalled...

reporting a technical problem

How do I report a technical problem?For the last couple of days the "hidden" radio buttons on my bid page are not there. I cannot choose to view the bids that I have previously hidden. The radio buttons have turned into text boxes that just say "hidd...

Saved Searches functionality broken

As someone searching for collectibles, I rely on the Saved Search functionality. It has recently been changed so that its functionality is now broken. 1) You can no longer name your searches; the de facto name was the search equation. This means you ...