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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Corrupt copy of jQuery on ebaystatic.com breaks search

Several users of Australian Ebay have reported that parts of the ebay search interface don't work, symptoms include:Sort & view drop-downs no longer workImages past the first ten are not loadedSearch refinements do not apply when checkboxes/radio gro...

Why am I getting the "No URL" error message?

I have been on Ebay for a couple of hours. I thought I would list some items to sell and I could not get onto my All selling page. I clicked it and got "The requested URL "no URL" is invalid. I am unable to go anywhere on my page without getting this...

sort, view and dropdown boxes not working

the sort, view and postcode drop down boxes r no working on my ebay page. it has been over a week

No ability to speak directly with security

I think that I detected a pattern among new sellers that might be attempts to rip off ebay. Unfortunately, there is no way of contacting security directly. Twice I have been screened out by "customer service" which has not even a street address for s...

Unable to Buy

For the last few hours I've been trying to purchase a few items from sellers with "Buy It Now" and eBay is not connecting with PayPal in order for me to finalize my payment. Tough to buy when you can't pay for it. I'm sure I'm not the only one having...

external ads slowing down page loading and causing buying to be very frustrating. Losing sales.

I was trying to find a way to tell ebay, that buying on ebay has become slightly torturous. All the advertisements slow down the page loading so much nowadays, I often give up on searching to buy anything unless it is critical.And, I KNOW this is a h...

verification number

As soon as I fire up my PC, Ebay logs in automatically, so no problem there! But, when my wife attempted to manually log in on our Ebay account on her computer, she get an error message about incorrect password with instructions to enter the "verific...

Not receiving emails for saved searches

I haven't received any emails for saved seaches since October. I'm receiving all other eBay emails including Daily Digest, invoices, win notifications etc. Only emails not being received are saved searches. I've contacted ebay support who told me it ...

View Counts Not Showing up for Listed Items in 'My Ebay'.

This just started about an hour ago for me. On a laptop it just shows a '--' where the views should be. On the App it actually shows -1 views. I see that this has been a reoccuring issue going further than 5 years back. Is there a fix to this or is t...

ebay site is eratic

Lately every visit to ebay is so annoying. The site is super slow, and pages bounce all over the place. Thought it was my computer, but other sites are not having these issues.

Sold Items are showing up in unsold. No way to send invoice and no PAY NOW link for the buyer.

I called support when a winning bidder asked how they could pay me when there is no PAY NOW button available for the items they won. Items that have completed whether sold or not are staying on my active listings page with time left showing ENDED. It...